MESH - cant finish the provision process

[yoavshtainer]

Hi all!

I'm trying to run the light_switch example (client and server), and i cant complete the provision process.

I'm using my phone and Nordic app for provision, when i run in debug mode on the client i get this error:

<t:    1596608>, app_error_weak.c,   96, Softdevice assert: 86738:0

Any help will appreciate,

Yoav

[Joakim Jakobsen]

Hi Yoav.

Which version of the Mesh SDK are you using?

Best regards.

[yoavshtainer]

Hi joakim,

I'm using nRF5_SDK_15.2.0_9412b96 SDK and mesh SDK V3

When i check it more, i see that the unit's get this error, and if i do a manual reset the node in the network and work fine.

So, the problem is only in the provision process according to my understanding.   

[yoavshtainer]

I'm erasing the memory each time before burning, it's cant be that.

anything else?

[Joakim Jakobsen]

Hard to tell what the cause might be.

I have done this several times, both using the provisioner example and the nRF Mesh app, without any issues.

yoavshtainer said:

I'm using nRF5_SDK_15.2.0_9412b96 SDK and mesh SDK V3

This is nRF5 SDK for Mesh v.3.0.0 you mean?
If yes, I suggest that you test the latest release.

Are you using one of our DK's to test this or are you using a custom board?

yoavshtainer said:

I'm using my phone and Nordic app for provision, when i run in debug mode on the client i get this error:

So you get an error on the client side when using the nRF Mesh app to provision?
Do you also get the same error when using the provisioner example to provision?

Maybe you can take a look at the guides, and make sure that you are using the examples correctly, using the correct softdevice etc. 

Provision, configure, and control bluetooth mesh networks using nRF Mesh.

Building the mesh stack and examples

Running examples

Light switch example

Best regards,
Joakim.

[yoavshtainer]

I will check the new release, i'm using FANSTEL evaluation board.

I cant run the provisioner and the client in debug mode in the same time (i dont have 2 debuggers), but i will try to check all the information gave me.

thanks.

[Joakim Jakobsen]

No problem, happy to help!

Please get back to me after trying with the latest release, if you still experience any problems.

Best regards.

[gaman007]

Hey

Can u please confirm whether this issue got resolved or not as i received the same error with my module.