nRF9160 failing with nrf_cloud_connect failed: 60 for asset_tracker

[Andrew Lentvorski]

I'm seeing similar problems to others in getting highly unreliable connections to the network.  I *VERY* occasionally get LED3 and LED4 to blink simultaneously, but it's very rare, and generally something times out and the board loses that connection shortly therafter.

This is tested in Southern California from various points roughly from Irvine, CA to San Diego, CA.  This is the home of Qualcomm, so I'm assuming the network isn't the issue...

I can't run any AT commands against the asset_tracker code as it never gets past the nrf_cloud_connect.

Running the at_client code I can do a AT+CGMR and that gives me:

mfw-m1_nrf9160_0.6.8-30.alpha

Any help would be very appreciated.  Thanks.

[Andrew Lentvorski]

I'm trying to attach the logs and some screenshots but I can't seem to find and attach or upload option anywhere ...

(Side note: Is it just me or is this website painfully slow today?)

Fullscreen nrf9160-001.log Download

***** Booting Zephyr OS v1.13.99-ncs2 *****
Secure Boot: configure flash
Secure Boot: SPU: set region 0 as Secure
Secure Boot: SPU: set region 1 as Secure
Secure Boot: SPU: set region 2 as Secure
Secure Boot: SPU: set region 3 as Secure
Secure Boot: SPU: set region 4 as Secure
Secure Boot: SPU: set region 5 as Secure
Secure Boot: SPU: set region 6 as Secure
Secure Boot: SPU: set region 7 as Secure
Secure Boot: SPU: set Flash region 8 as Non-Secure
Secure Boot: SPU: set Flash region 9 as Non-Secure
Secure Boot: SPU: set Flash region 10 as Non-Secure
Secure Boot: SPU: set Flash region 11 as Non-Secure
Secure Boot: SPU: set Flash region 12 as Non-Secure
Secure Boot: SPU: set Flash region 13 as Non-Secure
Secure Boot: SPU: set Flash region 14 as Non-Secure
Secure Boot: SPU: set Flash region 15 as Non-Secure
Secure Boot: SPU: set Flash region 16 as Non-Secure
Secure Boot: SPU: set Flash region 17 as Non-Secure
Secure Boot: SPU: set Flash region 18 as Non-Secure
Secure Boot: SPU: set Flash region 19 as Non-Secure
Secure Boot: SPU: set Flash region 20 as Non-Secure
Secure Boot: SPU: set Flash region 21 as Non-Secure
Secure Boot: SPU: set Flash region 22 as Non-Secure
Secure Boot: SPU: set Flash region 23 as Non-Secure
Secure Boot: SPU: set Flash region 24 as Non-Secure
Secure Boot: SPU: set Flash region 25 as Non-Secure
Secure Boot: SPU: set Flash region 26 as Non-Secure
Secure Boot: SPU: set Flash region 27 as Non-Secure
Secure Boot: SPU: set Flash region 28 as Non-Secure
Secure Boot: SPU: set Flash region 29 as Non-Secure
Secure Boot: SPU: set Flash region 30 as Non-Secure
Secure Boot: SPU: set Flash region 31 as Non-Secure
Secure Boot: configure SRAM
Secure Boot: SPU: set SRAM region 0 as Secure
Secure Boot: SPU: set SRAM region 1 as Secure
Secure Boot: SPU: set SRAM region 2 as Secure
Secure Boot: SPU: set SRAM region 3 as Secure
Secure Boot: SPU: set SRAM region 4 as Secure
Secure Boot: SPU: set SRAM region 5 as Secure
Secure Boot: SPU: set SRAM region 6 as Secure
Secure Boot: SPU: set SRAM region 7 as Secure
Secure Boot: SPU: set SRAM region 8 as Non-Secure
Secure Boot: SPU: set SRAM region 9 as Non-Secure
Secure Boot: SPU: set SRAM region 10 as Non-Secure
Secure Boot: SPU: set SRAM region 11 as Non-Secure
Secure Boot: SPU: set SRAM region 12 as Non-Secure
Secure Boot: SPU: set SRAM region 13 as Non-Secure
Secure Boot: SPU: set SRAM region 14 as Non-Secure
Secure Boot: SPU: set SRAM region 15 as Non-Secure
Secure Boot: SPU: set SRAM region 16 as Non-Secure
Secure Boot: SPU: set SRAM region 17 as Non-Secure
Secure Boot: SPU: set SRAM region 18 as Non-Secure
Secure Boot: SPU: set SRAM region 19 as Non-Secure
Secure Boot: SPU: set SRAM region 20 as Non-Secure
Secure Boot: SPU: set SRAM region 21 as Non-Secure
Secure Boot: SPU: set SRAM region 22 as Non-Secure
Secure Boot: SPU: set SRAM region 23 as Non-Secure
Secure Boot: SPU: set SRAM region 24 as Non-Secure
Secure Boot: SPU: set SRAM region 25 as Non-Secure
Secure Boot: SPU: set SRAM region 26 as Non-Secure
Secure Boot: SPU: set SRAM region 27 as Non-Secure
Secure Boot: SPU: set SRAM region 28 as Non-Secure
Secure Boot: SPU: set SRAM region 29 as Non-Secure
Secure Boot: SPU: set SRAM region 30 as Non-Secure
Secure Boot: SPU: set SRAM region 31 as Non-Secure
Secure Boot: configure peripherals
Secure Boot: MSP_NS 20024808
Secure Boot: prepare to jump to Non-Secure image
***** Booting Zephyr OS v1.13.99-ncs1-4741-g1d6219ffec *****
The AT host sample started
AT+CFUN?
+CFUN: 4
OK
AT+CFUN=1
OK
AT+CFUN?
+CFUN: 1
OK
AT+CESQ
+CESQ: 99,99,255,255,255,42
OK
AT+CESQ
+CESQ: 99,99,255,255,255,42
OK
AT+CESQ
+CESQ: 99,99,255,255,255,42
OK
AT+CESQ
+CESQ: 99,99,255,255,255,42
OK
AT+CESQ
+CESQ: 99,99,255,255,255,42
OK
AT+CFUN?
+CFUN: 1
OK
AT+CGSN=1
+CGSN: "352656100106007"
OK
AT+CGMI
Nordic Semiconductor ASA
OK
AT+CGMM
nRF9120
OK
AT+CGMR
mfw-m1_nrf9160_0.6.8-30.alpha
OK
AT+CEMODE?
+CEMODE: 2
OK
AT%XCBAND=?
%XCBAND: (3,4,13,20)
OK
AT+CMEE?
+CMEE: 0
OK
AT+CMEE=1
OK
AT+CNEC?
+CNEC: 0
OK
AT+CNEC=24
OK
AT+CGEREP?
+CGEREP: 0,0
OK
AT+CGDCONT?
+CGDCONT: 0,"IP","ibasis.iot","10.160.17.13",0,0
OK
AT+CGACT?
+CGACT: 0,1
OK
AT+CGEREP=1
OK
AT+CIND=1,1,1
OK
AT+CEREG=2
OK
AT+CEREG?
+CEREG: 2,5,"2801","09C706B5",7
OK
AT+COPS=3,2
OK
AT+COPS?
+COPS: 0,2,"311480",7
OK
AT%XCBAND
%XCBAND: 13
OK
AT+CGDCONT?
+CGDCONT: 0,"IP","ibasis.iot","10.160.17.13",0,0
OK
AT+CGACT?
+CGACT: 0,1
OK
AT%CESQ=1
OK
AT+CESQ
+CESQ: 99,99,255,255,255,42
OK
AT%XSIM=1
OK
AT%XSIM?
%XSIM: 1
OK
AT+CPIN?
+CPIN: READY
OK
AT+CPINR="SIM PIN"
+CPINR: "SIM PIN",3
OK
AT+CIMI
204080813511297
OK
AT+CESQ
+CESQ: 99,99,255,255,255,42
OK
AT+CESQ
+CESQ: 99,99,255,255,255,42
OK
+CGEV: ME PDN DEACT 0
+CNEC_EMM: 10
+CEREG: 2,"2801","09C706B5",7
+CIND: "service",0
+CIND: "roam",0
+CGEV: NW DETACH
AT+CGDCONT?
OK
AT+CGDCONT?
OK
AT+CGACT?
OK
AT+CGACT?
OK
+CGEV: ME PDN ACT 0,0
AT+CGDCONT?
+CNEC_ESM: 50,0
+CEREG: 5,"2801","09C706B5",7
+CIND: "service",1
+CIND: "roam",1
+CGDCONT: 0,"IP","ibasis.iot","10.160.17.15",0,0
OK
AT+CGACT?
+CGACT: 0,1
OK
AT+CESQ
+CESQ: 99,99,255,255,255,42
OK
AT+CESQ
+CESQ: 99,99,255,255,255,42
OK
AT+CESQ
+CESQ: 99,99,255,255,255,42
OK
AT+CESQ
+CESQ: 99,99,255,255,255,42
OK
AT+CESQ
+CESQ: 99,99,255,255,255,42
OK
AT+CESQ
+CESQ: 99,99,255,255,255,42
OK
AT+CESQ
+CESQ: 99,99,255,255,255,42
OK
AT+CESQ
+CESQ: 99,99,255,255,255,42
OK
AT+CESQ
+CESQ: 99,99,255,255,255,42
OK
AT+CESQ
+CESQ: 99,99,255,255,255,42
OK
%CESQ: 47,2
AT+CESQ
+CESQ: 99,99,255,255,255,47
OK
AT+CESQ
+CESQ: 99,99,255,255,255,47
OK
AT+CESQ
+CESQ: 99,99,255,255,255,47
OK
AT+CESQ
+CESQ: 99,99,255,255,255,47
OK
+CEREG: 5,"2801","05332683",7
AT+COPS=3,2
OK
AT+COPS?
+COPS: 0,2,"311480",7
OK
AT%XCBAND
%XCBAND: 13
OK
AT+CGDCONT?
+CGDCONT: 0,"IP","ibasis.iot","10.160.17.15",0,0
OK
AT+CGACT?
+CGACT: 0,1
OK
+CGEV: ME PDN DEACT 0
AT+CGDCONT?
+CNEC_EMM: 10
+CEREG: 2,"2801","05332683",7
+CIND: "service",0
+CIND: "roam",0
+CGEV: NW DETACH
OK
AT+CGACT?
OK
AT+CESQ
+CESQ: 99,99,255,255,255,47
OK
+CGEV: ME PDN ACT 0,0
AT+CGDCONT?
+CNEC_ESM: 50,0
+CEREG: 5,"2801","05332683",7
+CIND: "service",1
+CIND: "roam",1
+CGDCONT: 0,"IP","ibasis.iot","10.160.17.26",0,0
OK
AT+CGACT?
%CESQ: 52,2
+CGACT: 0,1
OK
AT+CESQ
+CESQ: 99,99,255,255,255,52
OK
%CESQ: 47,2
AT+CESQ
+CESQ: 99,99,255,255,255,47
OK
+CGEV: ME PDN DEACT 0
AT+CGDCONT?
+CNEC_EMM: 10
+CEREG: 2,"2801","05332683",7
+CIND: "service",0
+CIND: "roam",0
+CGEV: NW DETACH
OK
AT+CGACT?
OK
AT+CESQ
+CESQ: 99,99,255,255,255,47
OK
+CGEV: ME PDN ACT 0,0
AT+CGDCONT?
+CNEC_ESM: 50,0
+CEREG: 5,"2801","05332683",7
+CIND: "service",1
+CIND: "roam",1
+CGDCONT: 0,"IP","ibasis.iot","10.160.17.28",0,0
OK
AT+CGACT?
+CGACT: 0,1
OK
AT+CESQ
+CESQ: 99,99,255,255,255,47
OK
AT+CESQ
+CESQ: 99,99,255,255,255,47
OK
AT+CESQ
+CESQ: 99,99,255,255,255,47
OK
AT+CESQ
+CESQ: 99,99,255,255,255,47
OK