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Problem detecting the SIM card via nrf connect

Hello,

I'm trying to add another LTE device to nrf connect. But I am facing problem when adding it, I have my own sim card for iot from Singtel, It worked with the first card, but with the other one it seems to be a little bit buggy... Instead of having led 3 and 4 blinking at the same time, i have only led 4 on (without blinking). I even tried the pairing procedure but it was not working...

Please Nordic, what should I do?

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  • I'm trying to add another LTE device to nrf connect. But I am facing problem when adding it, I have my own sim card for iot from Singtel, It worked with the first card, but with the other one it seems to be a little bit buggy...

    I guess I was confused with this.  Another LTE device.  First card and other one. 

    But you have one DK and 1 sim card and you didn't replace it?

    The asset tracker software should power up, blink green LED while it's connecting and then either both 3 and 4 blink where you are trying to add it to an account or 4 on solid when it is paired. 

    If yours is just turning on and 3 doesn't blink at all and it goes to 4 on solid, I would assume that the device can't connect to the tower that fast.  And the software is not running right.  I would go back and download the latest firmware for the radio and re-compile the asset tracker software and flash it and try again.  Sounds to me that the software flashed on there is not correct. 

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  • I'm trying to add another LTE device to nrf connect. But I am facing problem when adding it, I have my own sim card for iot from Singtel, It worked with the first card, but with the other one it seems to be a little bit buggy...

    I guess I was confused with this.  Another LTE device.  First card and other one. 

    But you have one DK and 1 sim card and you didn't replace it?

    The asset tracker software should power up, blink green LED while it's connecting and then either both 3 and 4 blink where you are trying to add it to an account or 4 on solid when it is paired. 

    If yours is just turning on and 3 doesn't blink at all and it goes to 4 on solid, I would assume that the device can't connect to the tower that fast.  And the software is not running right.  I would go back and download the latest firmware for the radio and re-compile the asset tracker software and flash it and try again.  Sounds to me that the software flashed on there is not correct. 

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