nrf9160DK NOT CONNECTED TO LET NET

[Koldo]

Hello,

i tried the getting started procedure with the NRF9160DK demo board but I cannot finish the whole procedure.

After activating the iBasis eSIM, I turn on the device and wait for 3 minutes until both leds 3 and 4 start blinking.

I thoungt it was going not to connect becasue it didn't in my first attempt but now it seems that connects correctly because both leds start blinking. Then I start the pairing procedure. When starting it the LED3 remains on and LED4 keeps on blinking. After finishing the pairing steps the LED3 goes off and the LED keeps blinking. Until here seems everything is correct.

But when I check my devices in the nrfclould.com it says I have not device. I tried this procedure several times but the device seems not be activated.

Which could be the reason.

In the nrfcloud.com I can see also that the SIM has sent some data because I have 0.07MB used but it says "Not connected to any device"

Any idea?

[Bjørn Kvaale]

Which version of the nRF91 DK do you have?

Does LED 4 ever consistently stay on? That would mean you are connected. Could you check with the Link Monitor app on nRF Connect for Desktop which modem FW you are running. All you need to do is connect to your device & then run the AT+CFUN? command twice. You should then be able to see something similar to:

If you are not running this modem FW, I would update your FW by downloading the following link. Documentation is included to show you how to update the modem FW.

[Koldo]

Hello,

When the device is switched on and not connected to the link Monitor the LED3 starts blinking, after a while both LED3 and LED4 start blinking and then only LED4 continues blinking but never fixed. 

If I connet the Link Monitor and reset the device, it seems it is more difficult to connect and the system do some trials after it gives the nrff_cloud_connect failed: -111 error. Here the screenshot of the Link Monitor

I could connect once but when I followd the association pattern it didn't do anything. Here the screenshot of the Link Monitor.

My device version is 0.8.5 2019.7

I find the IMEI in the device label but not any PIN.

I don't know how to check the firmware becasue I have no answer to the AT commands

[Bjørn Kvaale]

What if you reset via the command line instead & then try to input AT commands: nrfjprog --reset

Does that work?

[Koldo]

It starts trying to connect several times. During that time does not respond to AT commands and when it finishes wihout having connected neither.

[Koldo]

I updated the firmware and now association is ok

Thank you