Nordic BLE Gateway for IOS - Bluetooth scan not working ?; eg. to Thingy52

[leey]

Hello,

        Have 2 platforms: Android and IOS(both IPad and IPhone); I can get the BLE Gateway to scan bluetooth devices; it seems it is using a combination of app as well as scripts thru nrfcloud.com web site; works OK in Android but NOT working in IOS.

        Maybe there is a security setting in IOS that prevent the "web script" to do BLE scan ?

        Thanks for the help.

Lee

 

[leey]

I am using IPhone 8 and IPad Air; both running latest supported IOS(12.x).

Both fails as scan(can't see any BLE device).

I have Google tablet; it works on this platform.

I have no problem, eg. using  Thingy app to scan Thingy52(ie. using native app.); same with other Nordic BLE native app.

I have also contacted Philips's Nordic app. support to inquire whether we can get access to these BLE Gateway app etc...; the app seems to be a thin layer native app and then segment into web "nrfcloud.com" "Javascript" to start the BLE scan ?

Thanks,

Lee

[Mttrinh]

Unfortunately, the source code for the nRF cloud gateway is not public so you won't find it on Github. Can you tell me the steps your doing to scan BLE devices?

[leey]

Hello,

       Yes; by temporarily switching to the Gateway APP for a moment(while the Safari web is still scanning), and then back to Safari, now I can see the scanned BLE devices etc...; so it works in this mode.

       

       I am not sure this is acceptable or "elegant" solution for our use model.

       Is there someone that I can email to see if we can get access to the "mobile app" source codes ?; I would presume this is a "thin" app that then would intersect to the web mode; we do like the "web mode" where most of the functionalities would reside; but the "native app" would be helpful as a short bridge for our use model etc...

      Thanks.

Lee

   

[Mttrinh]

I suggest you contact your Regional Sales Manager, if you don't know who this is send me a PM and I will give you the contact information.

[leey]

Hello,

        My local support/RSM mentioned that this request/sources are available; but probably takes some time to provide.

        Do you have any update ?

        Thanks.

Lee

[Mttrinh]

Hi,

The only part of nRFCloud that is open source is the Gateway(Android and iOS) and the Gateway API

https://github.com/nRFCloud/gateway-cordova

https://github.com/nRFCloud/gateway-common

The Readme file in the gateway-cordova repo explains how to build the app.

[Fukuda takashi]

HI, Lee, related guys

searched on dovzone, found your this message, 

i am fresh on nrfcloud,  i met the same problem now, even time passedby so long. 

i tested on ios and android as your mentioned operation on cloud and app, but any nordic products could be found by scan, 

these products could be found by scan and connected on nRF connect app on ios and android, 

is it that scan to be found require such DK or thingy etc development env?

kind of you guys could give a favor on it.

RD

Fukuda

[Mttrinh]

Hi, 

As this thread is really old, I suggest you create a new ticket for your issue and include your setup and more details regarding the issue you are seeing.