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Not connecting to nRFCloud

Yano

Hi, we have an nRF9160DK (0.8.3) and it does not connect to the nrfcloud.

We have updated to the latest firmware 1.0.0

We only have nb-iot here so we  didn't use the iBasis sim, instead using a vodafone V-Sim (which is active). 

Are we missing a step here?

Thanks

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    Hi Ian,

    • I think it could be okay, but I would recommend just to run the at_client sample to avoid any interference from the asset_tracker sample.
    • It would be nice to have it confirmed that the V-SIM is working as it should.
    • It would be a good idea to contact your carrier and confirm if there is something special that needs to be done to be able to connect to their network.

    Best Regards,
    Martin L.

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  • 0

    Hi Ian,

    • I think it could be okay, but I would recommend just to run the at_client sample to avoid any interference from the asset_tracker sample.
    • It would be nice to have it confirmed that the V-SIM is working as it should.
    • It would be a good idea to contact your carrier and confirm if there is something special that needs to be done to be able to connect to their network.

    Best Regards,
    Martin L.

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