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Not connecting to nRFCloud

Hi, we have an nRF9160DK (0.8.3) and it does not connect to the nrfcloud.

We have updated to the latest firmware 1.0.0

We only have nb-iot here so we  didn't use the iBasis sim, instead using a vodafone V-Sim (which is active). 

Are we missing a step here?

Thanks

Parents
  • Hi Ian,

    That's strange.

    Could you confirm that you wait at least ~5mins after turning ON the modem and then send the AT+CFUN? command?

    The first time connecting to an nb-IoT network can take some time.

  • No I left it for an hour with no success!

    What about roaming?

    Do you have any other UK or Irish clients who have manged to get it going?

    Here is the log....

    2019-07-12T13:13:24.915Z INFO Application data folder: C:\Users\Ian\AppData\Roaming\nrfconnect\pc-nrfconnect-linkmonitor
    2019-07-12T13:13:24.994Z DEBUG App pc-nrfconnect-linkmonitor v1.0.0 official
    2019-07-12T13:13:24.994Z DEBUG App path: C:\Users\Ian\.nrfconnect-apps\node_modules\pc-nrfconnect-linkmonitor
    2019-07-12T13:13:24.994Z DEBUG nRFConnect 3.0.0 is supported by the app (^3.0.0)
    2019-07-12T13:13:24.994Z DEBUG nRFConnect path: C:\Users\Ian\AppData\Local\Programs\nrfconnect\resources\app.asar
    2019-07-12T13:13:24.994Z DEBUG HomeDir: C:\Users\Ian
    2019-07-12T13:13:24.994Z DEBUG TmpDir: C:\Users\Ian\AppData\Local\Temp
    2019-07-12T13:13:30.145Z INFO Modem port is opened
    2019-07-12T13:13:30.150Z DEBUG modem >> AT+CFUN?\x0D\x0A
    2019-07-12T13:13:34.899Z INFO Modem port is closed
    2019-07-12T13:13:34.905Z INFO Modem port is opened
    2019-07-12T13:13:34.912Z DEBUG modem >> AT+CFUN?\x0D\x0A
    2019-07-12T13:13:45.043Z INFO Modem port is opened
    2019-07-12T13:13:45.046Z DEBUG modem >> AT+CFUN?\x0D\x0A
    2019-07-12T13:13:45.059Z DEBUG modem << +CFUN: 4\x0D\x0A
    2019-07-12T13:13:45.060Z DEBUG modem << OK\x0D
    2019-07-12T13:13:45.072Z DEBUG modem >> AT+CFUN=1\x0D\x0A
    2019-07-12T13:13:45.114Z DEBUG modem << OK\x0D
    2019-07-12T13:13:50.318Z DEBUG modem >> AT+CFUN=4\x0D\x0A
    2019-07-12T13:13:50.349Z DEBUG modem << OK\x0D\x0A\x00
    2019-07-12T13:14:09.993Z DEBUG modem >> AT%XSYSTEMMODE=0,1,0,0\x0D\x0A
    2019-07-12T13:14:10.007Z DEBUG modem << OK\x0D\x0A
    2019-07-12T13:14:14.247Z DEBUG modem >> AT%XEPCO=0\x0D\x0A
    2019-07-12T13:14:14.259Z DEBUG modem << OK\x0D\x0A\x00
    2019-07-12T13:14:15.599Z DEBUG modem >> AT+CGDCONT=0,"IP","ciot.vodafone.com"\x0D\x0A
    2019-07-12T13:14:15.613Z DEBUG modem << OK\x0D
    2019-07-12T13:14:17.549Z DEBUG modem >> AT+CGAUTH=0,"PAP","vodafone","vodafone"\x0D\x0A
    2019-07-12T13:14:17.564Z DEBUG modem << OK\x0D\x0A\x00
    2019-07-12T13:14:22.542Z DEBUG modem >> AT+COPS=1,2,"90128"\x0D\x0A
    2019-07-12T13:14:22.557Z DEBUG modem << OK\x0D\x0A\x00
    2019-07-12T13:14:28.288Z DEBUG modem >> AT+CFUN=1\x0D\x0A
    2019-07-12T13:14:28.329Z DEBUG modem << OK\x0D\x0A
    2019-07-12T14:17:31.667Z DEBUG modem >> AT+CFUN?\x0D\x0A
    2019-07-12T14:17:31.671Z DEBUG modem << +CFUN: 1\x0D\x0A
    2019-07-12T14:17:31.677Z DEBUG modem << OK\x0D\x0A
    2019-07-12T14:17:31.681Z DEBUG modem >> AT+CGSN=1\x0D\x0A
    2019-07-12T14:17:31.686Z DEBUG modem << +CGSN: "352656100110413"\x0D\x0A
    2019-07-12T14:17:31.687Z DEBUG modem << OK\x0D\x0A\x00
    2019-07-12T14:17:31.690Z DEBUG modem >> AT+CGMI\x0D\x0A
    2019-07-12T14:17:31.698Z DEBUG modem << Nordic Semiconductor ASA\x0D\x0A
    2019-07-12T14:17:31.701Z DEBUG modem << OK\x0D\x0A\x00
    2019-07-12T14:17:31.704Z DEBUG modem >> AT+CGMM\x0D\x0A
    2019-07-12T14:17:31.708Z DEBUG modem << nRF9160-SICA\x0D\x0A
    2019-07-12T14:17:31.709Z DEBUG modem << OK\x0D\x0A\x00
    2019-07-12T14:17:31.714Z DEBUG modem >> AT+CGMR\x0D\x0A
    2019-07-12T14:17:31.719Z DEBUG modem << mfw_nrf9160_1.0.0\x0D\x0A
    2019-07-12T14:17:31.720Z DEBUG modem << OK\x0D\x0A\x00
    2019-07-12T14:17:31.721Z INFO Nordic Semiconductor ASA nRF9160-SICA [mfw_nrf9160_1.0.0] SerNr: 352656100110413
    2019-07-12T14:17:31.723Z DEBUG modem >> AT+CEMODE?\x0D\x0A
    2019-07-12T14:17:31.726Z DEBUG modem << +CEMODE: 0\x0D\x0A
    2019-07-12T14:17:31.730Z DEBUG modem << OK\x0D\x0A\x00
    2019-07-12T14:17:31.735Z DEBUG modem >> AT%XCBAND=?\x0D\x0A
    2019-07-12T14:17:31.747Z DEBUG modem << %XCBAND: (1,2,3,4,5,8,12,13,17,19,20,25,26,28,66)\x0D\x0A
    2019-07-12T14:17:31.749Z DEBUG modem << OK\x0D\x0A\x00
    2019-07-12T14:17:31.754Z DEBUG modem >> AT+CMEE?\x0D\x0A
    2019-07-12T14:17:31.758Z DEBUG modem << +CMEE: 0\x0D
    2019-07-12T14:17:31.759Z DEBUG modem << \x0A
    2019-07-12T14:17:31.760Z DEBUG modem << OK\x0D\x0A\x00
    2019-07-12T14:17:31.767Z DEBUG modem >> AT+CMEE=1\x0D\x0A
    2019-07-12T14:17:31.770Z DEBUG modem << OK\x0D\x0A\x00
    2019-07-12T14:17:31.773Z DEBUG modem >> AT+CNEC?\x0D\x0A
    2019-07-12T14:17:31.777Z DEBUG modem << +CNEC: 0\x0D\x0A
    2019-07-12T14:17:31.777Z DEBUG modem << OK\x0D\x0A
    2019-07-12T14:17:31.781Z DEBUG modem >> AT+CNEC=24\x0D\x0A
    2019-07-12T14:17:31.785Z DEBUG modem << OK\x0D
    2019-07-12T14:17:31.788Z DEBUG modem >> AT+CGEREP?\x0D\x0A
    2019-07-12T14:17:31.792Z DEBUG modem << +CGEREP: 0,0\x0D\x0A
    2019-07-12T14:17:31.793Z DEBUG modem << OK\x0D\x0A
    2019-07-12T14:17:31.798Z DEBUG modem >> AT+CGDCONT?\x0D\x0A
    2019-07-12T14:17:31.805Z DEBUG modem << +CGDCONT: 0,"IP","ciot.vodafone.com","",0,0\x0D
    2019-07-12T14:17:31.806Z DEBUG modem << \x0A
    2019-07-12T14:17:31.806Z DEBUG modem << OK\x0D\x0A\x00
    2019-07-12T14:17:31.815Z DEBUG modem >> AT+CGACT?\x0D\x0A
    2019-07-12T14:17:31.819Z DEBUG modem << +CGACT: 0,0\x0D\x0A
    2019-07-12T14:17:31.820Z DEBUG modem << OK\x0D\x0A\x00
    2019-07-12T14:17:31.824Z DEBUG modem >> AT+CGEREP=1\x0D\x0A
    2019-07-12T14:17:31.827Z DEBUG modem << OK\x0D
    2019-07-12T14:17:31.830Z DEBUG modem >> AT+CIND=1,1,1\x0D\x0A
    2019-07-12T14:17:31.834Z DEBUG modem << OK\x0D\x0A\x00
    2019-07-12T14:17:31.837Z DEBUG modem >> AT+CEREG=2\x0D\x0A
    2019-07-12T14:17:31.841Z DEBUG modem << OK\x0D\x0A\x00
    2019-07-12T14:17:31.844Z DEBUG modem >> AT+CEREG?\x0D\x0A
    2019-07-12T14:17:31.851Z DEBUG modem << +CEREG: 2,2,"FFFE","FFFFFFFF",9\x0D\x0A
    2019-07-12T14:17:31.852Z DEBUG modem << OK\x0D\x0A\x00
    2019-07-12T14:17:31.856Z DEBUG modem >> AT%CESQ=1\x0D\x0A
    2019-07-12T14:17:31.859Z DEBUG modem << OK\x0D\x0A
    2019-07-12T14:17:31.865Z DEBUG modem >> AT+CESQ\x0D\x0A
    2019-07-12T14:17:31.871Z DEBUG modem << +CESQ: 99,99,255,255,255,255\x0D\x0A
    2019-07-12T14:17:31.872Z DEBUG modem << OK\x0D\x0A\x00
    2019-07-12T14:17:31.876Z DEBUG modem >> AT%XSIM=1\x0D\x0A
    2019-07-12T14:17:31.882Z DEBUG modem << OK\x0D\x0A\x00
    2019-07-12T14:17:31.887Z DEBUG modem >> AT%XSIM?\x0D\x0A
    2019-07-12T14:17:31.890Z DEBUG modem << %XSIM: 1\x0D\x0A
    2019-07-12T14:17:31.891Z DEBUG modem << OK\x0D\x0A\x00
    2019-07-12T14:17:31.896Z DEBUG modem >> AT+CPIN?\x0D\x0A
    2019-07-12T14:17:31.902Z DEBUG modem << +CPIN: READY\x0D\x0A
    2019-07-12T14:17:31.904Z DEBUG modem << OK\x0D\x0A\x00
    2019-07-12T14:17:31.907Z DEBUG modem >> AT+CPINR="SIM PIN"\x0D\x0A
    2019-07-12T14:17:31.920Z DEBUG modem << +CPINR: "SIM PIN",3\x0D\x0A
    2019-07-12T14:17:31.921Z DEBUG modem << OK\x0D\x0A\x00
    2019-07-12T14:17:31.926Z DEBUG modem >> AT+CIMI\x0D\x0A
    2019-07-12T14:17:31.932Z DEBUG modem << 901280990314292\x0D\x0A
    2019-07-12T14:17:31.933Z DEBUG modem << OK\x0D\x0A\x00
    2019-07-12T14:17:31.934Z INFO IMSIdentity: 901280990314292

  • Hi Martin,

    OK I have egg on my face!

    Basically we are using the wrong SIMs.

    We are using V-SIM by vodafone https://eshop.v.vodafone.com/ie/v-sim but these are not NB-IOT they are just standard sims provisioned for data only and re-named!

    I went into a store looking for and NB-IOT sim and this is what they gave me.

    We have ordered a pack of NB-IOT sims from vodafone and when I get them I'll try again and update you.

    Thanks for all your help so far. Ian

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