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nRF Connect for Desktop v3.2.0 not working

Mark Q

Hello,

I am running nRF Connect for Desktop v3.2.0 on Win10 64-bit machine.  Everytime I launch an applet, such as Power Profiler, I get a new blank window and nothing happens.  This happens with all the applets:

I have tried uninstalling/reinstalling but the problem persists.  Please advise.

Thanks in advance,

Mark

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    Another suggestion from a colleague who's encountered this multiple times, and had no luck uninstalling and reinstalling: Try pressing ctrl+R a few times when this occurs as it will reload the app.

    Hopefully one of these approaches can help you, Mark!

    Best regards,

    Simon

  • 0 in reply to Simonr

    Hello Simon,

    I tried pressing Ctrl-R but that did not work.  Looks like it tried to reload but still it's blank.  I tried this on v3.1.0 as you suggested.  Any debug information that I can provide?

    Regards,

    Mark

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