SIM card usage grows up, but no data in cloud

[JLAF]

Hello,

I am testing the capabilities of Thingy:91, the first day I could see data in cloud (temperature and other sensors + GPS).

Today usage of SIM card grows up but no data are displayed in cloud.

I read in different topics there is a limitation of 1MB, but SIM card usage is 0.56MB.

I didn't flash any other firmware.

In nRF Connect I can see device is connected (in cloud too !).

Does someone have the same trouble ?

Jeremy

[Håkon Alseth]

Hi Jeremy,

Today usage of SIM card grows up but no data are displayed in cloud.

Just keeping a connection alive, with sending PINGREQ/PINGRESP, will use data. Not much, but if you keep it connected, over time it will amount to some kilobytes.

I read in different topics there is a limitation of 1MB, but SIM card usage is 0.56MB.

 Are you using the iBasis SIM card? if so, then the limit is 10 MB.

 

Kind regards,

Håkon

[JLAF]

Hi,

First thank you for answering.

The SIM card is the iBasis provided with Thingy91.

I think the problem comes from the cloud, because today in SIM list there is nothing to display, only the following message : "No SIMs found. Click on the blue "+" button to get started."

I will remove the device and retry its registration.

I will inform you about the results.

EDIT : Before removing the device, I have cleared the cache of Chrome, and now I can see all the incoming data, registered SIM, ...

So you can close this topic.

Thank you

Jeremy

[Håkon Alseth]

Hi Jeremy,

 

Glad to hear that you solved the issue. I'll close this case.

 

Cheers,

Håkon