Installing Command Line Tools 10.4.0 fails on MacOS (10.14.6)

Question

Installing the new nRF-Command-Line-Tools_10_4_0_OSX.pkg fails on MacOS (10.14.6). The installer gets to the summary stage and displays an error "please contact the supplier". 
 
 Installing the 10.3.0 in the same way succeeds.

Pertti

Vidar Berg · Accepted Answer

Please try to install nrfjprog v10.5.0 if you still see the issue. This release included some improvements that might be relevant to this. And if that doesn't help you may also try to install Jlink v.6.54c

Anders Nelson · Answer

I installed v10.3.0 but now I'm getting an error saying my version of the Jlink DLL is too old. I removed the later Jlink version and ran the Jlink installer that came with the NRF tools, but running the command again gave the same error as before. 
 I didn't remove the 10.4.0 Nordic tools folder before running the 10.3.0 installer, would this have any effect? 
 Still can't flash unfortunately!

Anders Nelson · Answer

Yes I was using a JLink clone but I'm surprised nrfjprog checked the serial number, again considering the log implies it's not interested in the serial number. 
 I just bought a JLink EDU and the chain works as expected. 
 Thanks!

Installing Command Line Tools 10.4.0 fails on MacOS (10.14.6)

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