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Unable to program nrf52840 DK

Hi,

I am new to nrf52840 DK , when I try to program it through nrf connect "Unsupported device. The detected device could not be recognized as neither JLink device nor Nordic USB device." will appear. But I can see the DK as JLink driver in device manager. I read at info center that LED 1 should pulsating but it is not pulsating at all, LED 5 is constantly on instead. Also I did not see the DK as driver in windows file explorer. I am not sure what can be the cause of that.

Best regards,

Kosar

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