Problem of connection between Nordic's zigbee device and other Zigbee device

[Raffaela]

Hi,

I have a problem with a specific Zigbee certified device that I can't connect to my Nordic device.

When trying to connect to the device, I go to see the status:

void zboss_signal_handler(zb_uint8_t param)
{
    zb_zdo_app_signal_hdr_t  * p_sg_p = NULL;
    zb_zdo_app_signal_type_t   sig    = zb_get_app_signal(param, &p_sg_p);
    zb_ret_t                   status = ZB_GET_APP_SIGNAL_STATUS(param);
    zb_bool_t                  comm_status;

    switch (sig)
    {
        case ZB_BDB_SIGNAL_DEVICE_FIRST_START:
        case ZB_BDB_SIGNAL_DEVICE_REBOOT:
            
            if (status == RET_OK)
                        {
                NRF_LOG_INFO("Joined network successfully");
                bsp_board_led_on(ZIGBEE_NETWORK_STATE_LED);
            }

and it is equal to -1, so it is not RET_OK.

It's the first time that I have this problem of interoperability. Is it necessary to do something specific so that the Nordic device is visible from any other Zigbee device?

Best regards,

Raffaela

[Marjeris Romero]

Hi Raffaela,

Which nordic example are you using and what do you which device do you want to connect to? Are you sure both devices are running on the same zigbee channel?  By default, our examples operates on channel 16 only. In case someone tries to connect .e.g. our light switch example to his network and his network is set on channel 15, the device will not join.

Best regards,

Marjeris

[Raffaela]

Hi Marjeris,

Thank you for your reply. I'm using the light bulb example. I'm sure that the channel is correct because I'm using the sniffer and I see the zigbee traffic. The device is one of the Zigbee Alliance that it has the Zigbee Certification (Zigbee 3.0).

Thank you, 

Raffaela

[Marjeris Romero]

Hi Raffaela,

I just wanted to let you know that I am waiting for feedback of our Zigbee team to continue with this case. Sorry for the delays.

Best regards,

Marjeris

[Raffaela]

Hi Marjeris,

Thank you so much; I'll be waiting you!

Best regards,

Raffaela

[Marjeris Romero]

Hi Raffaela,

Could you try using zb_set_network_router_role_legacy(IEEE_CHANNEL_MASK) instead of zb_set_network_router_role() when initializing the device?

Best regards,

Marjeris

[Raffaela]

Hi Marjeris, 

I tried but with no success. Indeed, if I try with my Coordinator with whom he binds and with gewiss, they can no longer connect.

Best regards,

Raffaela

[Marjeris Romero]

Hi Raffaela,

I am very sorry for the late reply in this case. I think it could be a good idea if you try to capture a sniffer log of a sucessful commissiong between the Gewiss coordinator and a device that can connect to it so you can compare the two commissioning processes. Maybe this will help shed some light in what is it that the Gewiss coordinator expects and why it will not perform the TC link key exchange with the light_swich device.

I will ping the Zigbee team again after the holidays to see if they have any more input so we can move forward with case. Until then I wish you happy holidays!

Best regards,

Marjeris