Unable to provision my nrf52-DK using OnePlus 7

[Shreya1106]

I am unable to provision my nrf52-DK using OnePlus 7 but it is getting provisioned using 10.or

[Hung Bui]

Hi Shreya,

Could you give some more information about the issue ? What happened  ? 

Which nRF Mesh SDK version did you use? 

What do you mean by " it is getting provisioned using 10" ? Does it mean OnePlus 10 ? 

[DeveloperZ]

10.or is a mobile brand which uses the previous versions of Android.

OnePlus 7 uses Android 9 and it is upgradable to Android 10 beta.

On Android 10, nRF Mesh app crashes. 

[Hung Bui]

Thanks Developer for your clarification, first time heard of 10.or brand.

Do you have issue with Android 10 ? I can check with the team. 

[DeveloperZ]

Yes, nRF Meshapp doesn't work for us on Android 10.