ISSUES DUE TO "UNABLE TO FIND OR OPEN THE JlinkARM.dll"

[NANDHU]

HI,

•  We are mainly using "nRFgo Studio" and "nRF Connect" application for erasing and flashing codes to our custom board and its taking place successfully for a long time.
• The hardware tools we are using for flashing the code is "J-LINK BASE " version 10.1.
• But now  we can't able to flash or erase the code to our custom board either with "nRFgo Studio" or nRF  Connect.I don,t known why its happening?

When i tried to erase the code in our custom board using "nRFgo Studio"

When i tried to read our custom board using "nRF_Connect" its not reading look the below screen shot

DOUBTS

• What is the reason behind these issues?
• Is it a problem with our custom board or with jlink tool?
• What are the solution for these problems?

Please reply as soon as you can possible . Its a major issue with us.

[NANDHU]

Håkon Alseth said:

Q1: Is this a problem on one specific device, or does this occur on all devices that you try to program?

 Not in all boards .we update our custom board .These issues was showing on the updated board. Old boards there is no such issues are showing.

 

Håkon Alseth said:

Q2: Have you tried to use JLink Commander, and what was the output from that?

 NO . I will try and send the screen shot to you soon.

 

Håkon Alseth said:

Q3: Have you ever been able to program this device, or did this happen "after some time" while developing?

 These issues was showing "after some times".We can able to erase and flash  new boards from last 3 week there is no such issues are showing but from last Friday these issues was showing.

I don't known why . please help me to sort out the issues .