Error installing WEST "No matching distribution found for west"

[Ana Garcia Alcala]

Hello,

I am getting several issues to install west, and samples look they don´t work without west... Any help ? Thanks

Here is the log from CMD.

[Ana Garcia Alcala]

Hello Heidi,

yes I am using nRF Connect,When I try to install west  (on the step 2) is when I got this error...

 here is the ERROR

WARNING: Retrying (Retry(total=4, connect=None, read=None, redirect=None, status=None)) after connection broken by 'NewConnectionError(' bject at 0x00000000042EBDF0>: Failed to establish a new connection: [WinError 10061] Es konnte keine Verbindung hergestellt werden, da der Zielcomputer die Verbindung verweigerte')': /simple/west / WARNING: Retrying (Retry(total=3, connect=None, read=None, redirect=None, status=None)) after connection broken by 'NewConnectionError(' bject at 0x00000000042EB460>: Failed to establish a new connection: [WinError 10061] Es konnte keine Verbindung hergestellt werden, da der Zielcomputer die Verbindung verweigerte')': /simple/west / WARNING: Retrying (Retry(total=2, connect=None, read=None, redirect=None, status=None)) after connection broken by 'NewConnectionError(' bject at 0x00000000042EBDC0>: Failed to establish a new connection: [WinError 10061] Es konnte keine Verbindung hergestellt werden, da der Zielcomputer die Verbindung verweigerte')': /simple/west / WARNING: Retrying (Retry(total=1, connect=None, read=None, redirect=None, status=None)) after connection broken by 'NewConnectionError(' bject at 0x00000000042EB730>: Failed to establish a new connection: [WinError 10061] Es konnte keine Verbindung hergestellt werden, da der Zielcomputer die Verbindung verweigerte')': /simple/west / WARNING: Retrying (Retry(total=0, connect=None, read=None, redirect=None, status=None)) after connection broken by 'NewConnectionError(' bject at 0x00000000042EB400>: Failed to establish a new connection: [WinError 10061] Es konnte keine Verbindung hergestellt werden, da der Zielcomputer die Verbindung verweigerte')': /simple/west / ERROR: Could not find a version that satisfies the requirement west (from versions: none) ERROR: No matching distribution found for west

[Heidi]

Hi, can you try

pip3 install -v west

[Heidi]

From the log, it looks like you're not connected to the internet?

Do you have the latest version of pip3?

[Ana Garcia Alcala]

It should be last version, I have installed some weeks ago for these tests...Can the issue be on the proxy side?  I will check with our technical team if they can find something...

Thanks,

Ana

[Heidi]

Hi, did you solve your issue?

[KinSern]

I have the same issue but I am definitely connected to the internet. Would it be possible that my company's firewall is the one that's preventing a connection to west's servers? If so, would there be a way around this (i.e should I try installing it using my personal internet from home) ?

C:\windows\system32>pip3 install -v west
Created temporary directory: C:\Users\schmialf\AppData\Local\Temp\pip-ephem-wheel-cache-bstwm1ni
Created temporary directory: C:\Users\schmialf\AppData\Local\Temp\pip-req-tracker-oqo5g7o8
Created requirements tracker 'C:\\Users\\schmialf\\AppData\\Local\\Temp\\pip-req-tracker-oqo5g7o8'
Created temporary directory: C:\Users\schmialf\AppData\Local\Temp\pip-install-vbuth_ef
Collecting west
  1 location(s) to search for versions of west:
  * https://pypi.org/simple/west/
  Getting page https://pypi.org/simple/west/
  Found index url https://pypi.org/simple
  Looking up "https://pypi.org/simple/west/" in the cache
  Request header has "max_age" as 0, cache bypassed
  Starting new HTTPS connection (1): pypi.org:443
  Incremented Retry for (url='/simple/west/'): Retry(total=4, connect=None, read=None, redirect=None, status=None)
  WARNING: Retrying (Retry(total=4, connect=None, read=None, redirect=None, status=None)) after connection broken by 'NewConnectionError('<pip._vendor.urllib3.connection.VerifiedHTTPSConnection object at 0x000001D155F56CD0>: Failed to establish a new connection: [Errno 11001] getaddrinfo failed')': /simple/west/
  Starting new HTTPS connection (2): pypi.org:443
  Incremented Retry for (url='/simple/west/'): Retry(total=3, connect=None, read=None, redirect=None, status=None)
  WARNING: Retrying (Retry(total=3, connect=None, read=None, redirect=None, status=None)) after connection broken by 'NewConnectionError('<pip._vendor.urllib3.connection.VerifiedHTTPSConnection object at 0x000001D155F56D30>: Failed to establish a new connection: [Errno 11001] getaddrinfo failed')': /simple/west/
  Starting new HTTPS connection (3): pypi.org:443
  Incremented Retry for (url='/simple/west/'): Retry(total=2, connect=None, read=None, redirect=None, status=None)
  WARNING: Retrying (Retry(total=2, connect=None, read=None, redirect=None, status=None)) after connection broken by 'NewConnectionError('<pip._vendor.urllib3.connection.VerifiedHTTPSConnection object at 0x000001D155F6C3D0>: Failed to establish a new connection: [Errno 11001] getaddrinfo failed')': /simple/west/
  Starting new HTTPS connection (4): pypi.org:443
  Incremented Retry for (url='/simple/west/'): Retry(total=1, connect=None, read=None, redirect=None, status=None)
  WARNING: Retrying (Retry(total=1, connect=None, read=None, redirect=None, status=None)) after connection broken by 'NewConnectionError('<pip._vendor.urllib3.connection.VerifiedHTTPSConnection object at 0x000001D155F6C820>: Failed to establish a new connection: [Errno 11001] getaddrinfo failed')': /simple/west/
  Starting new HTTPS connection (5): pypi.org:443
  Incremented Retry for (url='/simple/west/'): Retry(total=0, connect=None, read=None, redirect=None, status=None)
  WARNING: Retrying (Retry(total=0, connect=None, read=None, redirect=None, status=None)) after connection broken by 'NewConnectionError('<pip._vendor.urllib3.connection.VerifiedHTTPSConnection object at 0x000001D155F6C760>: Failed to establish a new connection: [Errno 11001] getaddrinfo failed')': /simple/west/
  Starting new HTTPS connection (6): pypi.org:443
  Could not fetch URL https://pypi.org/simple/west/: connection error: HTTPSConnectionPool(host='pypi.org', port=443): Max retries exceeded with url: /simple/west/ (Caused by NewConnectionError('<pip._vendor.urllib3.connection.VerifiedHTTPSConnection object at 0x000001D155F6C640>: Failed to establish a new connection: [Errno 11001] getaddrinfo failed')) - skipping
  Config variable 'Py_DEBUG' is unset, Python ABI tag may be incorrect
  Given no hashes to check 0 links for project 'west': discarding no candidates
  ERROR: Could not find a version that satisfies the requirement west (from versions: none)
Cleaning up...
Removed build tracker 'C:\\Users\\schmialf\\AppData\\Local\\Temp\\pip-req-tracker-oqo5g7o8'
ERROR: No matching distribution found for west
Exception information:
Traceback (most recent call last):
  File "c:\python38\lib\site-packages\pip\_internal\cli\base_command.py", line 188, in main
    status = self.run(options, args)
  File "c:\python38\lib\site-packages\pip\_internal\commands\install.py", line 345, in run
    resolver.resolve(requirement_set)
  File "c:\python38\lib\site-packages\pip\_internal\legacy_resolve.py", line 196, in resolve
    self._resolve_one(requirement_set, req)
  File "c:\python38\lib\site-packages\pip\_internal\legacy_resolve.py", line 359, in _resolve_one
    abstract_dist = self._get_abstract_dist_for(req_to_install)
  File "c:\python38\lib\site-packages\pip\_internal\legacy_resolve.py", line 305, in _get_abstract_dist_for
    abstract_dist = self.preparer.prepare_linked_requirement(
  File "c:\python38\lib\site-packages\pip\_internal\operations\prepare.py", line 134, in prepare_linked_requirement
    req.populate_link(finder, upgrade_allowed, require_hashes)
  File "c:\python38\lib\site-packages\pip\_internal\req\req_install.py", line 211, in populate_link
    self.link = finder.find_requirement(self, upgrade)
  File "c:\python38\lib\site-packages\pip\_internal\index.py", line 1227, in find_requirement
    raise DistributionNotFound(
pip._internal.exceptions.DistributionNotFound: No matching distribution found for west
1 location(s) to search for versions of pip:
* https://pypi.org/simple/pip/
Getting page https://pypi.org/simple/pip/
Found index url https://pypi.org/simple
Looking up "https://pypi.org/simple/pip/" in the cache
Request header has "max_age" as 0, cache bypassed
Starting new HTTPS connection (1): pypi.org:443
Could not fetch URL https://pypi.org/simple/pip/: connection error: HTTPSConnectionPool(host='pypi.org', port=443): Max retries exceeded with url: /simple/pip/ (Caused by NewConnectionError('<pip._vendor.urllib3.connection.VerifiedHTTPSConnection object at 0x000001D155F568E0>: Failed to establish a new connection: [Errno 11001] getaddrinfo failed')) - skipping
Config variable 'Py_DEBUG' is unset, Python ABI tag may be incorrect
Given no hashes to check 0 links for project 'pip': discarding no candidates

Greatly appreciate your help on this matter :))

Thank you in advanced!!

[Heidi]

Hi, yes, it can very likely be your company's firewall preventing the connection. You could try installing using your personal internet and see if that solves the issue. 

If it does, I suggest talking to your IT department about this limitation. 

For more questions on this matter, please make a new ticket on DevZone and link it to this case.

Best regards,

Heidi

[KinSern]

Thank you, this issue has been resolving using a personal internet.