Out of the box failure

Dear Nordic,

just got my Thingy:91 out of the box and followed the instruction.

Very surprised that the device could not connect (blue led flashing slowly every 5sec). I'm in Geneva Switzerland about 500m from the next Swisscom 4G antenna.

What should I do now?

This is very unpleasant as the presentation showed something "so easy to evaluate".

Now I guess I have to buy a special SIM card from Swisscom and be only inside the city-center?

Thanks in advance for your support

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