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nRF52840 Dongle Installation - WIN10 - LIBUSB Error

I recently picked up an nRF52840 dongle and I cannot seem to get it to work properly on a very new Win10 machine. It does seem to work properly on my Mac however so I believe the dongle physically works.

This is what I see:

After plugging the device in to a USB port, I launch nRF Connect v3.3.1. There is a solid green LED on the dongle. (Yes, the first time I plugged it in it was flashing red at which time nRF Connect asked to program it. I said yes.)

I get a "Confirm" dialog that immediately says "LIBUSB error is detected. Reloading app could resolved the issue. Would you like to reload now?"

Hitting Yes does not help. Tried that multiple times.

There is also a Log message that states "Error while probing usb device at bus.address 2.11: undefined. Please check that a libusb-compatible kernel driver is bound to this device." 

(There is a also an address provided to a GitHub troubleshooting link which I visited. It did not solve my problem.)

If I take a look into the device manager, I see:

From other threads on devzone, I gather that it should look something more like:

So it feels like a driver issue. I tried to manually update the driver as discussed at:

https://devzone.nordicsemi.com/f/nordic-q-a/18592/is-there-a-windows-driver-for-the-nrf52840-usb-cdc-acm

And Windows tells me that either I already have proper drivers (if I attempt to update Ports (COM & LPT) or cannot find a driver if I attempt to update the "nRF52 Connectivity" driver.

I know there have been a couple of different threads on this issue but none seem to have solved this for me.

Any help is appreciated! Thanks in advance.

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