BLE Pairing (Can't connected)

[Yeri]

Hi, I'm having trouble pairing with Android devices using the SDK's ble_app_gls example, when I try to pairing
with any andoid device it throws the following error "couldn't pair with Nordic_glucose.Make sure that it's ready to pair".
How to initiate pairing and resolve this problem？

Thanks！

[Amanda Hsieh]

Hi, 

Please check the steps in the Glucose Application documentation. Did you enter the passkey shown on the UART terminal?

-Amanda H.

[Yeri]

Hi Amanda,

I've check the steps in the Glucose Aplication documentation. Only I don't know cos' have this error and only I've change the SEC_PARAM_IO_CAPABILITIES to BLE_GAP_IO_CAPS_KEYBOARD_DISPLAY, therefor the problem keep, the application I'll to make is for Update The Firmware making pairing between BLE devices and after to Upgrade those devices for an application in Android and iOS. Yes I did, enter in the passkey after change to BLE_GAP_IO_CAPS_KEYBOARD_DISPLAY but neither fixed the problem.

[Amanda Hsieh]

Hi Beck, 

Does it work without modifying the example?

What is the SDK version you use?

What is the board you use, DK or custom board?

-Amanda H.

[Yeri]

Hi Amanda,
Not function without modify the example, I'm use the SDK 16.0.0 version and i'ts a the custom board, I working with the BT832X

[Amanda Hsieh]

Hi Beck, 

Could you compile the project with setting the debug mode in the Project Explorer window and provide the completed logs in the terminal tool?   

How do you pair with the android device? Do\Could you use nRF Connect for mobile or for desktop?

-Amanda H.

[Yeri]

Hi Amanda,

Yes I've compile the project in debug mode and l try find the error in the code but I don't find nothing. I try to make the pairing with Android devices, the error appear when l try the enter password in the mobile and It does not allow me to pair with the BLE.

[Amanda Hsieh]

Hi, 

Yeri said:

I try to make the pairing with Android devices, the error appear when l try the enter password in the mobile and It does not allow me to pair with the BLE.

Could you provide the log with the terminal tool and nRF Connect? You also could enable #define NRF_LOG_BACKEND_RTT_ENABLED 1 in the sdk_config.h, then you could see/get the log in the Segger/Debug Terminal window. 

-Amanda H.