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  • Case ID: 248880
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No connection to network after update - No LED indication

Rossen

I have update my thingy91 with thingy91_ltem_dfu_2020-04-29_bc7ade8b.hex and mfwnrf9160120 as I was not longer able see anything in nrfcloud.The 

Thingy91 does not connect to the network (I am using the SIM provided in the package and there is enough allowance there). There is no LED indication when the device starts.

On nrfConnect i am able to see the device and also update firmware. On LTE Monitor it does not look to connect to a network ... AT commands are timing-out.

Can you please advice? How to bring the device back to life?

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    I did update now also with this image. thingy91_fw_2019-11-29_d3130d77\images_full\thingy91_ltem_2019-11-29_d3130d77.hex

    The modem does not start. Now LED indication. I am using the SIM provided with the device which was working before at the same location where I am now,

    Before I started with the updates the device will normally start blinking in light blue and I could see in LTE monitor that modem is connecting,

    Now I can see only this:

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  • 0

    I did update now also with this image. thingy91_fw_2019-11-29_d3130d77\images_full\thingy91_ltem_2019-11-29_d3130d77.hex

    The modem does not start. Now LED indication. I am using the SIM provided with the device which was working before at the same location where I am now,

    Before I started with the updates the device will normally start blinking in light blue and I could see in LTE monitor that modem is connecting,

    Now I can see only this:

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