What happens after installing nrfconnect?

[peter.min]

After installing nrfconnect, what can be done to appear in the app normally?

[Amanda Hsieh]

Hi, 

What is the os you're using?

Please be aware that Supported operating systems

• Microsoft Windows 7, 8, and 10
• macOS X 10.10 and later
• Ubuntu Linux 18.04

If you still have this issue with the supported os, please try to do a full uninstall of nRF Connect for Desktop and re-install an older one like v3.3.1. 
https://www.nordicsemi.com/Software-and-tools/Development-Tools/nRF-Connect-for-desktop/Download#infotabs

-Amanda H.

[peter.min]

Thank you

It's likely that there's a problem with the network

[Amanda Hsieh]

Hi Peter,

peter.min said:

It's likely that there's a problem with the network

 Did you try other computers or other networks? 

You also could try to uninstall nRF Connect, go into {user}\AppData\Roaming and removed everything that has *nrf*connect in the name, and install again. 

-Amanda H. 

[peter.min]

Hi Amanda Hsieh,

1.I confirm that it is a network problem,
2. It has nothing to do with the computer or the operating system,
3. Is there a way not to connect to the network to update the app?

Kind regards. Peter.Min

[Amanda Hsieh]

Hi Peter, 

Please see https://nordicsemiconductor.github.io/pc-nrfconnect-docs/local_app_installation. 

-Amanda H.