nRF52840 Dongle Windows 10 driver

[Hu Lao]

Hi,

I'm using a nRF52840 Dongle with connectivity_4.1.1 in my workstation without problems. 

Recently, I deploy my custom application (using the dongle) to a new Windows 10 machine and the default drivers does not allow me to use the dongle. 

Please, may I know if there is a distribution for the driver (see picture below) without installing nRF Connect Desktop? 

Thanks

[Karl Ylvisaker]

Hello,

If I understand you correctly, you might be looking for the usb cdc acm driver that is used in the nRF Connect Desktop application?
The driver is also located in the nRF5 SDK\examples\usb_drivers, thought this is version 1.0.0.0.
For all windows versions > 7 the cdc acm driver should be installed by default, and you should not need to install the driver manually.

The screenshot you provided, is this from the computer in which your application is working - or from the new computer in which it is not?

Best regards,
Karl

[Hu Lao]

Hi Karl,

I tried to use the suggested driver but so far, the installation did not pass. 

Below two procedures:

1. Install suggested driver. Error during installation

2. Install nRF Connect. 

The test was performed in fresh new Windows 10 device. For the testing report purposes, a virtual machine was used. In both machines (real and virtual) the procedure and results are similars.

The following video shows the installation of the usb cdc acm driver that is used in the nRF Connect Desktop application

The following video shows the installation of nRF Connect

As we could see from the results, Windows doesn't have the driver used by the Dongle.

Based on this procedure, please, may you clarify where the issue is?

Thanks

[Karl Ylvisaker]

Hello again,

I am terribly sorry for my late reply to this - I have been out of office for some time now.

Hu Lao said:

I tried to use the suggested driver but so far, the installation did not pass. 

By this, do you mean that updating the CDC ACM driver with the one supplied in SDK/examples/usb_drivers did not succeed?
If this is correct, how did it fail?

I see the issues you are experiencing in the VM's, but I also notice that you are downloading the master branch from the github.
Please always download a tagged release from the repositories, and not the master branch.

I was also under the impression that you would not like to download nRF Connect, but instead only wanted to include the CDC ACM driver in the deployment procedure - have I understood this correctly?

Again, I am terribly sorry for the long delay in answering.
I look forward to resolving this issue together!

Best regards,
Karl