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how to connect to nRF5340 from smart phone?

Hello ,I just buy nRF5340 pdk and look at user guide https://infocenter.nordicsemi.com/pdf/getting_started_NCS_nRF53.pdf.
I installed nRF Connect in my PC, and flash HEART HEX to nRF5340.
I installed Nordic nRF Toolbox app in my smart phone for Android OS,
but my phone can't scan nRF5340 PDK devices.
My phone is samsung A8 and HTC U11+ for Android 7.1 .
Please help me, thank you.

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  • I do that, and write nRF5SDK17009d13099\nRF5_SDK_17.0.0_9d13099\components\softdevice\s112\hex

    to nRF5340.

    But I have problem.

    My nRF5340 have logs (

    INFO Model: NRF5340_xxAA_ENGA.
    2020-08-16T15:06:41.202Z ERROR Error when getting device info: Error: Error: Error occured when open device long term. Errorcode: CouldNotOpenDevice (0x4)
    Lowlevel error: INVALID_OPERATION (fffffffe)

    2020-08-16T15:06:41.208Z ERROR Error when closing nrfjprog: Error: Error occured when close opened device. Errorcode: CouldNotOpenDevice (0x4)
    Lowlevel error: INVALID_OPERATION (fffffffe)

    ).

    I can't write hex to nRF5340 anytime.

    How to reset or clear my nRF5340?

    help me , thank you.

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