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  • Case ID: 256971
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Corrupt data detected, please check connection to PPK.

FutureTechLab

I have configured the dev kit by cutting the SB9 bridge.

I am powering the device from the J2 USB port on the DK.

I have not bridged SB12 or SB11 as I am powering the device from USB.

I mounted the PPK to the DK  ensuring all pins are aligned and seated.

I opened Power Profiler v2.3.1 and I get the following log messages:

09:59:51.543 App initialized
09:59:51.545 Application data folder: /Users/ajuskovic/Library/Application Support/nrfconnect/pc-nrfconnect-ppk
09:59:52.410 Error while probing devices: Error occured when get serial numbers. Errorcode: CouldNotCallFunction (0x9) Lowlevel error: INVALID_OPERATION (fffffffe)
My device appears under the list of devices. When selected I get the following log messages:
10:03:56.201 Validating firmware for device with s/n 000682867157
10:03:56.203 PPK closed
10:03:56.204 Opening device with s/n 000682867157
10:03:56.206 PPK opened
10:03:56.218 PPK started
10:03:56.321 Corrupt data detected, please check connection to PPK.
10:03:56.326 PPK closed
The USB connection to the DK works for SES debugging and the device runs our firmware just fine when SB9 is restored.
Running on macOS Catalina 10.15.6. Connected via USB-C hub.
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  • 0

    After disconnecting the PPK and DK, then reconnecting 3-4 times. I was able to get the the Power Profiler to connect to DK and start Averaging. 

    Although the PPK appears to start according to the log, I get no data displayed on the chart. The chart remains blank.

    08:54:13.631 App initialized
    08:54:13.633 Application data folder: /Users/ajuskovic/Library/Application Support/nrfconnect/pc-nrfconnect-ppk
    08:54:14.473 Error while probing devices: Error occured when get serial numbers. Errorcode: CouldNotCallFunction (0x9) Lowlevel error: INVALID_OPERATION (fffffffe)
    08:54:20.349 Validating firmware for device with s/n 000682867157
    08:54:20.351 PPK closed
    08:54:20.351 Opening device with s/n 000682867157
    08:54:20.353 PPK opened
    08:54:20.364 PPK started
    08:57:31.019 Average started


Reply
  • 0

    After disconnecting the PPK and DK, then reconnecting 3-4 times. I was able to get the the Power Profiler to connect to DK and start Averaging. 

    Although the PPK appears to start according to the log, I get no data displayed on the chart. The chart remains blank.

    08:54:13.631 App initialized
    08:54:13.633 Application data folder: /Users/ajuskovic/Library/Application Support/nrfconnect/pc-nrfconnect-ppk
    08:54:14.473 Error while probing devices: Error occured when get serial numbers. Errorcode: CouldNotCallFunction (0x9) Lowlevel error: INVALID_OPERATION (fffffffe)
    08:54:20.349 Validating firmware for device with s/n 000682867157
    08:54:20.351 PPK closed
    08:54:20.351 Opening device with s/n 000682867157
    08:54:20.353 PPK opened
    08:54:20.364 PPK started
    08:57:31.019 Average started


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