SIM Card Not connected to any device

[chris97]

Hi, 

unfortunatally i could not add a new LTE device. I was able to activate my SIM card but not able to finally add the device to my account. 

The error code is: There was an error adding your device: No device found for this id. The device has not yet been provisioned. Troubleshoot nRF Code 40412 

I checked the id and pin which i entered several times ... nothing worked 

By the way, my SIM Card is already plugged in and LED 3 and LED 5 are on. LED 5 seems to blink a little. 

What shall i do now, i would really like to test a simple application ?  

[chris97]

Which button ? 

[Heidi]

I'm sorry, the picture didn't seem to upload! It should be there now. 

[chris97]

the txt file does not include anything interesting... 

LED5 is constantly on and LED3 is blinking what does this mean ? 

[Heidi]

chris97 said:

the txt file does not include anything interesting... 

Maybe not for you, but I would still like to see it.

LED5 is just the LED for the J-Link on board, it's irrelevant. 

Here is what the LEDs indicate in this application. LED 3 is blinking which means the device is trying to connect to the LTE network. 

[chris97]

2020-10-13T13:52:24.509Z INFO Modem port is opened
2020-10-13T13:56:05.831Z DEBUG modem >> AT+CFUN=4
2020-10-13T13:56:05.885Z DEBUG modem << OK
2020-10-13T13:56:08.619Z DEBUG modem >> AT+CFUN?
2020-10-13T13:56:08.636Z DEBUG modem << +CFUN: 4
2020-10-13T13:56:08.675Z DEBUG modem << OK
2020-10-13T13:58:38.706Z DEBUG modem << [06:44:02.218,017] [0m<inf> asset_tracker: Connecting to LTE network.[0m
2020-10-13T13:58:38.772Z DEBUG modem << [06:44:02.224,639] [0m<inf> asset_tracker: This may take several minutes.[0m
2020-10-13T13:58:38.775Z DEBUG modem << [06:44:02.231,658] [1;31m<err> asset_tracker: LTE link could not be established.[0m
2020-10-13T13:58:38.778Z DEBUG modem << [06:44:02.239,196] [1;33m<wrn> asset_tracker: Failed to establish LTE connection.[0m
2020-10-13T13:58:38.780Z DEBUG modem << [06:44:02.246,917] [1;33m<wrn> asset_tracker: Will retry in 480 seconds.[0m