SIM Card Not connected to any device

[chris97]

Hi, 

unfortunatally i could not add a new LTE device. I was able to activate my SIM card but not able to finally add the device to my account. 

The error code is: There was an error adding your device: No device found for this id. The device has not yet been provisioned. Troubleshoot nRF Code 40412 

I checked the id and pin which i entered several times ... nothing worked 

By the way, my SIM Card is already plugged in and LED 3 and LED 5 are on. LED 5 seems to blink a little. 

What shall i do now, i would really like to test a simple application ?  

[Heidi]

Have you confirmed that there is LTE-M or NB-IoT coverage in your location and that iBasis supports this local network provider?

I have attached iBasis coverage list for you to take a look at. 

6431.ibasis_Coverage_list.pdf

Please also be aware that for connecting with NB-IoT, you need to flash a different FW than the default one.

lf you are sure of the coverage in your area and your FW, please let your device run for at least fifteen minutes, while you collect a modem trace. See this tutorial for how to collect a modem trace. Then provide me with both the trace and the log file. Please attach the file and do not paste it into your comment.

Please also provide screenshots of your SIM card being activated in nRF Connect for Cloud.