nRF connect v3.5.0 application is not running and show a white screen

[Jean-marie]

Hello,

After some weeks of inactivity and moving my desk to an other address, the nRF connect application is not running and show a white screen for all applications  except for Toolchain Manager ?

What's the problem ?

[Simon]

What OS are you using?

Could you try this:

• Press CTRL+R and see if the white screen goes away.
• Install/update the SEGGER J-Link Software

Best regards,

Simon

[Jean-marie]

Hello Simon, thanks for your fast reply

My OS is Windows 10

CTRL+R do nothing, screen still be white.

Updating SEGGER J-LINK Software don't resolve the problem after rebooting the PC screen still be white.

Updating the nRF Connect software to the new version 3.6.0, restarting the PC and screen still be white !

Hope you have other solution ?

Best regards, Jiemde