nRF Connect v3.6.1 and PPK2 timing problem

[Hiko_sv]

After the last update:

 

On this chart, the real period == 20 seconds, not 10 as on the chart.

PPK2 shows time == time / 2

[Hiko_sv]

the selected gray area is actually 20 seconds!

[Vidar Berg]

I'm not able to replicate this timing discrepancy on my intel PC, but I found some other reports suggesting it may be a problem with some AMD systems. Would you mind creating a system report for you PC and post here?

[Hiko_sv]

I don't know if a system report is generated.
The log says "creating a system report ..." and nothing happens.
Is this normal behavior? If so, where to find this system report?

[Vidar Berg]

The report should open automatically once its generated, so it sounds like that's not working properly either.

But do you have an AMD system, or Intel?

[Hiko_sv]

The system report is not generated and i have an AMD system

[Vidar Berg]

Do you have another PC you can try this on? I'm still not able to replicat this on my work computer.

[Hiko_sv]

There is no problem on the Intel system. Everything is displayed correctly.

[Vidar Berg]

Could you try to connect the PPK via a USB hub? Thanks

[Hiko_sv]

I tried on two usb hubs on AMD and Intel systems. The result has not changed

[Vidar Berg]

Ok, it's unfortunate that it didn't help, but thanks for confirming. I have added this info an internal bug report.

Do you know there may be an bios update with the AMD AGESA v1.2.0.2  patch available for your motherboard? In that case, you may consider try updating the bios. This patch addresses some USB issues seen on some more recent AMD systems (b450/x470/b550/x570 motherboards).