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BLE Sniffer for Taiyo Yuden EBSKJN (nRF52840)

Dear Nordic colleague,

I'm trying to build BLE sniffer with Taiyo Yuden EBSKJN(w/ RF52840) on windows10 64-bit PC.
I set it according to the latest instruction manual(nRF_Sniffer_BLE_UG_v3.2) and all the setting results are normal,
but nRF Sniffer tool bar is gray out, Wireshark capture display doesn't appear nRF Sniffer interface.
Do you have any available information to resolve the problem ?

Details are below.

The firmware hex file is sniffer_nrf52840dk_nrf52840_7cc811f.hex, 
Wireshark is version 3.4.3, python is version 3.9.
After setting, I can select View > Interface Toolbars > nRF Sniffer for Bluetooth LE in menu bar.

J-link Lite is used to connect to the device.

There is no error in Device Manager of the PC, and I was able to write a Hex file using nRF_Connect_Programmer on the same PC.
So, I think there is no problem in connecting to device.

Thanks,

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