nRF Connect (v3.6.1) error message: ""Failed to setup device: No serial port available for device with serial number xxxxxxxx""

[WKL]

I was using nRF Connect (v3.6.1) to communicate to Segger J-link Base (version 11.0) but it failed. The error message was: ""Failed to setup device: No serial port available for device with serial number xxxxxxxx"". Anyone has an idea how to fix this issue? Thanks!

[Simonr]

Hi

As I mentioned in my last reply, the BLE app in nRFConnect for Desktop is restricted to use with Nordic DKs, so you won't be able to use it successfully with a J-Link Base (we can see this from the line "2021-03-23T01:16:14.691Z INFO The device is not in the list of supported devices. Attempting to open as a custom device.." in the log).

You should however be able to make use of I.E. the Programmer app in nRFConnect for Desktop, as this doesn't have that restriction.

Best regards,

Simon