Registering a 3rd Party Board(Actinius Icarus) to Nrf Cloud

[evren.kenanoglu]

Hi, I'm trying to add an Icarus Board to Nrf Cloud. I have the IMEI number of Icarus Board but I don't know how to find HWID/PIN number.

I also saw this ticket https://devzone.nordicsemi.com/f/nordic-q-a/59924/imei-and-hwid, Here in the conclusion, we don't need to HWID number, it can be a random number.

But still, I get an error. I also tried writing the IMEI number in nrf-IMEI format. It didn't work either.

What is the proper way to add an LTE device if I have a 3rd Party board or if I have only nrf9160?

Thank you for your help.

[evren.kenanoglu]

I'm sorry I forgot to add that. 

[Hakon]

Have you checked what the documentation says about the error code?

"The device cannot be found in the device registry, i.e., it is not "known" by the IoT cloud platform. Possible reasons:

1. You entered the device id and/or ownership code (PIN or HWID) incorrectly.
2. Before attempting association, you did not wait for the LEDs to indicate the device was provisioned.
3. Corrupt modem firmware.
4. Corrupt, wrongly flashed, or illegitimate device certificates.
5. Poor LTE connection"

I asked the cloud team and they said the device isn't even getting connected to the nRF cloud.

[evren.kenanoglu]

Let's go to step by step;

1. I have an Icarus Board and this Icarus board has nrf9160 on the board. 

2. I built the cloud_client example project for the board and flashed to the device. I'm debugging it with J-Link. Everything looks okay.

3. I don't have any HWID number or PIN number on the board. (I don't know what should I write here!)

4. I get the IMEI number from the device sending some commands to the board while it runs.

5. I don't know in which format I have to write IMEI number. ( nrf-<IMEI> or <IMEI> or own-<IMEI)

Now you have a better picture I guess. 

[evren.kenanoglu]

Any updates?