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Registering a 3rd Party Board(Actinius Icarus) to Nrf Cloud

Hi, I'm trying to add an Icarus Board to Nrf Cloud. I have the IMEI number of Icarus Board but I don't know how to find HWID/PIN number.

I also saw this ticket https://devzone.nordicsemi.com/f/nordic-q-a/59924/imei-and-hwid, Here in the conclusion, we don't need to HWID number, it can be a random number.

But still, I get an error. I also tried writing the IMEI number in nrf-IMEI format. It didn't work either.

What is the proper way to add an LTE device if I have a 3rd Party board or if I have only nrf9160?

Thank you for your help.

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  • Have you checked what the documentation says about the error code?

    "The device cannot be found in the device registry, i.e., it is not "known" by the IoT cloud platform. Possible reasons:

    1. You entered the device id and/or ownership code (PIN or HWID) incorrectly.
    2. Before attempting association, you did not wait for the LEDs to indicate the device was provisioned.
    3. Corrupt modem firmware.
    4. Corrupt, wrongly flashed, or illegitimate device certificates.
    5. Poor LTE connection"

    I asked the cloud team and they said the device isn't even getting connected to the nRF cloud.

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