Cannot see all characteristics in the nRF Connect iOS App

[thirteen]

I'm working on a BLE project which has one output data service with three characteristics in it (that correspond to the three data channels I need to send). I'm sending all this data using notifications.

For some reason when I use the nRF Connect App for iOS I cannot see all the characteristics. I can see one of them but I still can't enable the notifications even for that one characteristic. (by clicking that 'three-down arrow' icon).

The weird thing about this is that when I use the nRF Connect app for Android, I don't have this problem. I can see all the characteristics and I can even enable the notifications for them. 

Is there anything I can do here to fix this issue with the iOS App?

Any help on this would be appreciated. 

Thanks

[Albrecht Markus Schellenberger]

Hello Vineel,

Due to public holidays in Norway, our experts are out of office until Tuesday. We will come back to you as soon as possible.

I apologise for any inconvenience caused.

Regards,

Markus

[Amanda Hsieh]

Hi Vineel, 

As the characteristic, you see there has only Read & Notify in iPhone, which the same one on Android has also indicate. You could reset Bluetooth on iPhone and try again. 

-Amanda H.

[krucios]

Hi All,

Sorry for returning to this thread after 2 years, but I still can see a similar issue: iOS app doesn't show all characteristics while Android app correctly lists them.
Versions used: iOS nRF Connect 2.6.7 build number 34, Android nRF Connect 4.26.1

My question would be is there a known reason for this behaviour?
The weird part is that LightBlue has similar symptoms so maybe something related to iOS itself?

Kind regards,
Andrei

[Amanda Hsieh]

Hi, 

Since this thread was created 2 years ago, please make a support case for your own. 

-Amanda H.

[krucios]

Hi,

Thanks for your reply, will do so.