Can I add our custom nrf9160 to nrf Cloud?

[Stratosphere]

Hi, 

Most of the posts I have seen are related to adding nrf DK or thingy to nrf cloud. Is there any way to add custom nrf9160 devices to nrf Cloud? Is nrf Cloud even meant for handling 1000s of devices in production?

Regards

Noaman

[Øyvind]

Hi flau, have you added you created new certificates for the device ID using Device Management -> Provision Devices -> Create JITP Certificates(under cog dropdown menu)? 

https://docs.nrfcloud.com/Guides/GettingStarted/Devices/

Are you running Asset Tracker v2 with the correct Device ID before Adding LTE Device?

[flau]

Yes, I've created and downloaded a new certificates.  But still can't add the device to the nRF Cloud.  I have 2 SIM registered to the nRF Cloud.  I tried both SIM, but no luck in adding a device.  Not sure what I did wrong.  I am about to give up on nRF Cloud and try something else.

[Øyvind]

flau, please provide log output from the LTE Link Monitor when trying to connect to nRF Cloud running the Asset Tracker v2. 

Do the SIMs have a valid data amount? 

[flau]

Hi,

I am still struggling with connecting to nRF Cloud with my custom board.  I have created and downloaded a new certificate with Link Monitor.  I didn't see any error during this process.  I added the 2 CONFIG_NRF_CLOUD_CLIENT_ID lines into my prj.conf.  I built and downloaded the gnss sample code onto my board.  I got the follow errors:

<err> gnss_sample: Failed to get A_GPS data, error: -77

<err> gnss_sample: Failed to request assistance data

I tried to add my custome board to the nRF Cloud with my Device ID and PIN/HWID 123456 and I am still gettin "There was an error adding your device: No device found for this id. The device has not yet been provisioned. Troubleshoot nRF Code 40412".

This is most likely the last roadblock of my project.  Any help is very much appreciated.  Thank you.

[Øyvind]

flau, can you please register a new ticket with your issue. Please provide log output from when you are trying to connect to the AWS cloud. 

flau said:

"There was an error adding your device: No device found for this id. The device has not yet been provisioned. Troubleshoot nRF Code 40412".

Did you follow the troubleshooting steps provided in the link? Have you verified that the device ID you've entered is correct?

Thanks.

Kind regards,
Øyvind