iBasis SIM card activation
iBasis SIM card activation
Hi, we changed something in the configuration. Do you mind trying again and confirm?
Regards,
iBasis Tech support
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40411
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A Nordic Semiconductor product with this device id and ownership code could not be found. | The device id you entered matches the format for a Nordic Semiconductor product, but the device id and/or ownership code cannot be found in our system. | Compare the values you entered with what is printed on your product's label (for devices with IMEI printed on the label, the device id will be nrf-[IMEI], e.g., nrf-123456789012345). If you submitted the correct values, please contact Nordic Semiconductor Tech Support for further assistance. |
nrf-352656108558126 and I entered correct HWID/PIN. But it says "There was an error adding your device: No device found for this id. The device has not yet been provisioned. Troubleshoot nRF Code 40412" Does iBasis SIM card work in India (I tried flashing both nbiot and nbiot_legacy pco)
2021-08-05T10:25:40.423Z INFO Application data folder: C:\Users\kiarif\AppData\Roaming\nrfconnect\pc-nrfconnect-linkmonitor 2021-08-05T10:25:40.456Z DEBUG App pc-nrfconnect-linkmonitor v1.1.10 official 2021-08-05T10:25:40.456Z DEBUG App path: C:\Users\kiarif\.nrfconnect-apps\node_modules\pc-nrfconnect-linkmonitor 2021-08-05T10:25:40.456Z DEBUG nRFConnect 3.7.0, required by the app is (^3.6.0) 2021-08-05T10:25:40.456Z DEBUG nRFConnect path: C:\Users\kiarif\AppData\Local\Programs\nrfconnect\resources\app.asar 2021-08-05T10:25:40.457Z DEBUG HomeDir: C:\Users\kiarif 2021-08-05T10:25:40.457Z DEBUG TmpDir: C:\Users\kiarif\AppData\Local\Temp 2021-08-05T10:25:45.847Z INFO Modem port is opened 2021-08-05T10:25:45.856Z DEBUG modem >> AT+CFUN? 2021-08-05T10:25:45.906Z DEBUG modem << +CFUN: 1 2021-08-05T10:25:45.913Z DEBUG modem << OK 2021-08-05T10:25:45.948Z DEBUG modem >> AT+CGSN=1 2021-08-05T10:25:45.968Z DEBUG modem << +CGSN: "352656108558126" 2021-08-05T10:25:45.971Z DEBUG modem << OK 2021-08-05T10:25:45.975Z DEBUG modem >> AT+CGMI 2021-08-05T10:25:45.981Z DEBUG modem << Nordic Semiconductor ASA 2021-08-05T10:25:45.981Z DEBUG modem << OK 2021-08-05T10:25:45.992Z DEBUG modem >> AT+CGMM 2021-08-05T10:25:46.016Z DEBUG modem << nRF9160-SICA 2021-08-05T10:25:46.018Z DEBUG modem << OK 2021-08-05T10:25:46.021Z DEBUG modem >> AT+CGMR 2021-08-05T10:25:46.046Z DEBUG modem << mfw_nrf9160_1.3.0 2021-08-05T10:25:46.048Z DEBUG modem << OK 2021-08-05T10:25:46.050Z INFO Nordic Semiconductor ASA nRF9160-SICA [mfw_nrf9160_1.3.0] SerNr: 352656108558126 2021-08-05T10:25:46.051Z DEBUG modem >> AT+CEMODE? 2021-08-05T10:25:46.064Z DEBUG modem << +CEMODE: 0 2021-08-05T10:25:46.067Z DEBUG modem << OK 2021-08-05T10:25:46.117Z DEBUG modem >> AT%XCBAND=? 2021-08-05T10:25:46.147Z DEBUG modem << %XCBAND: (1,2,3,4,5,8,12,13,17,19,20,25,26,28,66) 2021-08-05T10:25:46.149Z DEBUG modem << OK 2021-08-05T10:25:46.169Z DEBUG modem >> AT+CMEE? 2021-08-05T10:25:46.190Z DEBUG modem << +CMEE: 0 2021-08-05T10:25:46.193Z DEBUG modem << OK 2021-08-05T10:25:46.195Z DEBUG modem >> AT+CMEE=1 2021-08-05T10:25:46.203Z DEBUG modem << OK 2021-08-05T10:25:46.208Z DEBUG modem >> AT+CNEC? 2021-08-05T10:25:46.218Z DEBUG modem << +CNEC: 0 2021-08-05T10:25:46.221Z DEBUG modem << OK 2021-08-05T10:25:46.224Z DEBUG modem >> AT+CNEC=24 2021-08-05T10:25:46.239Z DEBUG modem << OK 2021-08-05T10:25:46.242Z DEBUG modem >> AT+CGEREP? 2021-08-05T10:25:46.269Z DEBUG modem << +CGEREP: 0,0 2021-08-05T10:25:46.271Z DEBUG modem << OK 2021-08-05T10:25:46.275Z DEBUG modem >> AT+CGDCONT? 2021-08-05T10:25:46.288Z DEBUG modem << OK 2021-08-05T10:25:46.291Z DEBUG modem >> AT+CGACT? 2021-08-05T10:25:46.305Z DEBUG modem << OK 2021-08-05T10:25:46.317Z DEBUG modem >> AT+CGEREP=1 2021-08-05T10:25:46.330Z DEBUG modem << OK 2021-08-05T10:25:46.334Z DEBUG modem >> AT+CIND=1,1,1 2021-08-05T10:25:46.347Z DEBUG modem << OK 2021-08-05T10:25:46.351Z DEBUG modem >> AT+CEREG=5 2021-08-05T10:25:46.362Z DEBUG modem << OK 2021-08-05T10:25:46.365Z DEBUG modem >> AT+CEREG? 2021-08-05T10:25:46.380Z DEBUG modem << +CEREG: 5,4 2021-08-05T10:25:46.383Z DEBUG modem << OK 2021-08-05T10:25:46.395Z DEBUG modem >> AT%CESQ=1 2021-08-05T10:25:46.406Z DEBUG modem << OK 2021-08-05T10:25:46.408Z DEBUG modem >> AT+CESQ 2021-08-05T10:25:46.419Z DEBUG modem << +CESQ: 99,99,255,255,255,255 2021-08-05T10:25:46.421Z DEBUG modem << OK 2021-08-05T10:25:46.438Z DEBUG modem >> AT%XSIM=1 2021-08-05T10:25:46.454Z DEBUG modem << OK 2021-08-05T10:25:46.467Z DEBUG modem >> AT%XSIM? 2021-08-05T10:25:46.483Z DEBUG modem << %XSIM: 1 2021-08-05T10:25:46.483Z DEBUG modem << OK 2021-08-05T10:25:46.488Z DEBUG modem >> AT+CPIN? 2021-08-05T10:25:46.510Z DEBUG modem << +CPIN: READY 2021-08-05T10:25:46.511Z DEBUG modem << OK 2021-08-05T10:25:46.518Z DEBUG modem >> AT+CPINR="SIM PIN" 2021-08-05T10:25:46.542Z DEBUG modem << +CPINR: "SIM PIN",3 2021-08-05T10:25:46.544Z DEBUG modem << OK 2021-08-05T10:25:46.549Z DEBUG modem >> AT+CIMI 2021-08-05T10:25:46.561Z DEBUG modem << 204080813631461 2021-08-05T10:25:46.562Z DEBUG modem << OK 2021-08-05T10:25:46.563Z INFO IMSIdentity: 204080813631461 2021-08-05T10:26:46.384Z DEBUG modem << %CESQ: 76,3,24,3 2021-08-05T10:26:46.392Z DEBUG modem << +CEREG: 2,"C013","00027391",9 2021-08-05T10:26:46.401Z DEBUG modem << [00:01:03.246,093] [0m<inf> event_manager: MODEM_EVT_LTE_DISCONNECTED[0m 2021-08-05T10:26:46.401Z DEBUG modem << [00:01:03.256,072] [0m<inf> event_manager: MODEM_EVT_LTE_CELL_UPDATE[0m 2021-08-05T10:26:46.859Z DEBUG modem << +CSCON: 1 2021-08-05T10:26:47.053Z DEBUG modem << +CNEC_EMM: 11 2021-08-05T10:26:47.057Z DEBUG modem << +CEREG: 2,"C013","00027391",9,0,11 2021-08-05T10:26:47.061Z DEBUG modem << +CSCON: 0 2021-08-05T10:26:47.335Z DEBUG modem << %CESQ: 255,0,255,0 2021-08-05T10:26:55.934Z DEBUG modem << %CESQ: 54,2,13,1 2021-08-05T10:26:55.938Z DEBUG modem << +CEREG: 2,"2329","0627B21B",9 2021-08-05T10:26:55.944Z DEBUG modem << [00:01:12.791,320] [0m<inf> event_manager: MODEM_EVT_LTE_CELL_UPDATE[0m 2021-08-05T10:26:56.574Z DEBUG modem << %CESQ: 55,2,19,2 2021-08-05T10:26:59.132Z DEBUG modem << %CESQ: 54,2,9,1 2021-08-05T10:27:22.165Z DEBUG modem << %CESQ: 54,2,15,2 2021-08-05T10:27:35.033Z DEBUG modem << %CESQ: 54,2,9,1 2021-08-05T10:27:35.146Z DEBUG modem << +CSCON: 1 2021-08-05T10:27:35.580Z DEBUG modem << %CESQ: 55,2,14,2 2021-08-05T10:27:40.056Z DEBUG modem << +CNEC_EMM: 15 2021-08-05T10:27:40.061Z DEBUG modem << +CEREG: 2,"2329","0627B21B",9,0,15 2021-08-05T10:27:40.104Z DEBUG modem << +CSCON: 0 2021-08-05T10:27:40.381Z DEBUG modem << %CESQ: 255,0,255,0 2021-08-05T10:27:40.385Z DEBUG modem << +CEREG: 2 2021-08-05T10:27:40.396Z DEBUG modem << [00:01:57.240,509] [0m<inf> event_manager: MODEM_EVT_LTE_CELL_UPDATE[0m 2021-08-05T10:27:43.462Z DEBUG modem << [00:02:00.314,575] [0m<inf> event_manager: APP_EVT_DATA_GET_ALL[0m 2021-08-05T10:27:43.462Z DEBUG modem << [00:02:00.321,472] [0m<inf> event_manager: APP_EVT_DATA_GET - Requested data types (MOD_DYN, BAT, ENV, GNSS, MOD_STAT)[0m 2021-08-05T10:27:43.498Z DEBUG modem << [00:02:00.354,278] [0m<inf> event_manager: GPS_EVT_ACTIVE[0m 2021-08-05T10:27:43.502Z DEBUG modem << [00:02:00.360,595] [0m<inf> event_manager: GPS_EVT_AGPS_NEEDED[0m 2021-08-05T10:27:43.535Z DEBUG modem << [00:02:00.383,270] [0m<inf> event_manager: SENSOR_EVT_ENVIRONMENTAL_DATA_READY[0m 2021-08-05T10:27:43.539Z DEBUG modem << [00:02:00.395,202] [1;31m<err> modem_info_params: Link data not obtained: 9 -134[0m 2021-08-05T10:27:43.550Z DEBUG modem << [00:02:00.408,905] [1;31m<err> modem_info_params: Link data not obtained: 9 -134[0m 2021-08-05T10:27:43.567Z DEBUG modem << [00:02:00.426,605] [1;31m<err> modem_info_params: Link data not obtained: 5 -22[0m 2021-08-05T10:27:43.582Z DEBUG modem << [00:02:00.436,767] [1;31m<err> modem_info_params: Link data not obtained: 5 -22[0m 2021-08-05T10:27:43.599Z DEBUG modem << [00:02:00.453,247] [1;31m<err> modem_info_params: Link data not obtained: 8 -22[0m 2021-08-05T10:27:43.616Z DEBUG modem << [00:02:00.469,146] [1;31m<err> modem_info_params: Link data not obtained: 8 -22[0m 2021-08-05T10:27:43.628Z DEBUG modem << [00:02:00.482,543] [1;31m<err> modem_info_params: Link data not obtained: 3 -22[0m 2021-08-05T10:27:43.643Z DEBUG modem << [00:02:00.492,736] [1;31m<err> modem_info_params: Link data not obtained: 3 -22[0m 2021-08-05T10:27:43.670Z DEBUG modem << [00:02:00.526,336] [1;31m<err> modem_info_params: Link data not obtained: 21 -134[0m 2021-08-05T10:27:43.680Z DEBUG modem << [00:02:00.539,916] [1;31m<err> modem_info_params: Link data not obtained: 21 -134[0m 2021-08-05T10:27:43.712Z DEBUG modem << [00:02:00.549,438] [1;31m<err> modem_info_params: Link data not obtained: 20 -22[0m 2021-08-05T10:27:43.713Z DEBUG modem << [00:02:00.556,976] [1;31m<err> modem_info_params: Network data not obtained: -356[0m 2021-08-05T10:27:43.714Z DEBUG modem << [00:02:00.564,941] [1;31m<err> modem_module: modem_info_params_get, error: -11[0m 2021-08-05T10:27:43.716Z DEBUG modem << [00:02:00.573,791] [0m<inf> event_manager: MODEM_EVT_MODEM_STATIC_DATA_NOT_READY[0m 2021-08-05T10:27:43.719Z DEBUG modem << [00:02:00.587,738] [1;31m<err> modem_info_params: Link data not obtained: 20 -22[0m 2021-08-05T10:27:43.745Z DEBUG modem << [00:02:00.598,785] [1;31m<err> modem_info_params: Network data not obtained: -356[0m 2021-08-05T10:27:43.789Z DEBUG modem << [00:02:00.610,992] [1;31m<err> nrf_cloud_agps: Could not obtain cell information[0m 2021-08-05T10:27:43.790Z DEBUG modem << [00:02:00.622,070] [1;31m<err> nrf_cloud_agps: Failed to add modem info to A-GPS request: -11[0m 2021-08-05T10:27:43.791Z DEBUG modem << [00:02:00.631,622] [1;31m<err> agps: nRF Cloud A-GPS request failed, error: -11[0m 2021-08-05T10:27:43.792Z DEBUG modem << [00:02:00.639,160] [1;33m<wrn> cloud_module: Failed to request A-GPS data, error: -11[0m 2021-08-05T10:27:43.793Z DEBUG modem << [00:02:00.647,186] [1;33m<wrn> cloud_module: This is expected to fail if we are not in a connected state[0m 2021-08-05T10:27:43.824Z DEBUG modem << [00:02:00.683,746] [1;31m<err> modem_info_params: Link data not obtained: 9 -134[0m 2021-08-05T10:27:43.840Z DEBUG modem << [00:02:00.699,737] [1;31m<err> modem_info_params: Link data not obtained: 5 -22[0m 2021-08-05T10:27:43.853Z DEBUG modem << [00:02:00.709,808] [1;31m<err> modem_info_params: Link data not obtained: 8 -22[0m 2021-08-05T10:27:43.859Z DEBUG modem << [00:02:00.719,787] [1;31m<err> modem_info_params: Link data not obtained: 3 -22[0m 2021-08-05T10:27:43.879Z DEBUG modem << [00:02:00.736,419] [1;31m<err> modem_info_params: Link data not obtained: 21 -134[0m 2021-08-05T10:27:43.914Z DEBUG modem << [00:02:00.749,237] [1;31m<err> modem_info_params: Link data not obtained: 20 -22[0m 2021-08-05T10:27:43.916Z DEBUG modem << [00:02:00.758,636] [1;31m<err> modem_info_params: Network data not obtained: -356[0m 2021-08-05T10:27:43.917Z DEBUG modem << [00:02:00.768,463] [1;31m<err> modem_module: modem_info_params_get, error: -11[0m 2021-08-05T10:27:43.920Z DEBUG modem << [00:02:00.778,259] [0m<inf> event_manager: MODEM_EVT_MODEM_DYNAMIC_DATA_NOT_READY[0m 2021-08-05T10:27:43.939Z DEBUG modem << [00:02:00.798,645] [1;31m<err> modem_info_params: Link data not obtained: 9 -134[0m 2021-08-05T10:27:43.957Z DEBUG modem << [00:02:00.815,093] [1;31m<err> modem_info_params: Link data not obtained: 5 -22[0m 2021-08-05T10:27:43.969Z DEBUG modem << [00:02:00.827,758] [1;31m<err> modem_info_params: Link data not obtained: 8 -22[0m 2021-08-05T10:27:43.984Z DEBUG modem << [00:02:00.840,576] [1;31m<err> modem_info_params: Link data not obtained: 3 -22[0m 2021-08-05T10:27:43.993Z DEBUG modem << [00:02:00.862,579] [1;31m<err> modem_info_params: Link data not obtained: 21 -134[0m 2021-08-05T10:27:44.020Z DEBUG modem << [00:02:00.875,061] [1;31m<err> modem_info_params: Link data not obtained: 20 -22[0m 2021-08-05T10:27:44.026Z DEBUG modem << [00:02:00.884,704] [1;31m<err> modem_info_params: Network data not obtained: -356[0m 2021-08-05T10:27:44.054Z DEBUG modem << [00:02:00.900,970] [1;31m<err> modem_module: modem_info_params_get, error: -11[0m 2021-08-05T10:27:44.055Z DEBUG modem << [00:02:00.911,926] [0m<inf> event_manager: MODEM_EVT_BATTERY_DATA_NOT_READY[0m 2021-08-05T10:28:27.428Z DEBUG modem << %CESQ: 53,2,13,1 2021-08-05T10:28:56.892Z DEBUG modem << %CESQ: 54,2,18,2 2021-08-05T10:28:58.505Z DEBUG modem << [00:03:15.371,185] [0m<inf> event_manager: DATA_EVT_DATA_READY[0m 2021-08-05T10:28:59.447Z DEBUG modem << %CESQ: 53,2,12,1 2021-08-05T10:29:09.691Z DEBUG modem << %CESQ: 54,2,18,2 2021-08-05T10:29:19.931Z DEBUG modem << %CESQ: 52,2,12,1 2021-08-05T10:29:30.170Z DEBUG modem << %CESQ: 54,2,17,2 2021-08-05T10:29:37.851Z DEBUG modem << %CESQ: 54,2,6,0 2021-08-05T10:29:40.411Z DEBUG modem << %CESQ: 54,2,11,1 2021-08-05T10:29:43.454Z DEBUG modem << [00:04:00.313,690] [0m<inf> event_manager: APP_EVT_DATA_GET_ALL[0m 2021-08-05T10:29:43.475Z DEBUG modem << [00:04:00.320,281] [0m<inf> event_manager: APP_EVT_DATA_GET - Requested data types (MOD_DYN, BAT, ENV, GNSS)[0m 2021-08-05T10:29:43.475Z DEBUG modem << [00:04:00.333,618] [1;33m<wrn> gps_module: GPS search already active and will not be restarted[0m 2021-08-05T10:29:43.475Z DEBUG modem << [00:04:00.342,346] [1;33m<wrn> gps_module: Try setting a sample/publication interval greater[0m 2021-08-05T10:29:43.475Z DEBUG modem << [00:04:00.350,982] [1;33m<wrn> gps_module: than the GPS search timeout.[0m 2021-08-05T10:29:43.507Z DEBUG modem << [00:04:00.365,936] [0m<inf> event_manager: SENSOR_EVT_ENVIRONMENTAL_DATA_READY[0m 2021-08-05T10:29:43.508Z DEBUG modem << [00:04:00.374,084] [1;31m<err> modem_info_params: Link data not obtained: 9 -134[0m 2021-08-05T10:29:43.509Z DEBUG modem << [00:04:00.386,016] [1;31m<err> modem_info_params: Link data not obtained: 5 -22[0m 2021-08-05T10:29:43.540Z DEBUG modem << [00:04:00.396,057] [1;31m<err> modem_info_params: Link data not obtained: 8 -22[0m 2021-08-05T10:29:43.543Z DEBUG modem << [00:04:00.406,097] [1;31m<err> modem_info_params: Link data not obtained: 3 -22[0m 2021-08-05T10:29:43.543Z DEBUG modem << [00:04:00.422,973] [1;31m<err> modem_info_params: Link data not obtained: 21 -134[0m 2021-08-05T10:29:43.589Z DEBUG modem << [00:04:00.432,495] [1;31m<err> modem_info_params: Link data not obtained: 20 -22[0m 2021-08-05T10:29:43.592Z DEBUG modem << [00:04:00.440,032] [1;31m<err> modem_info_params: Network data not obtained: -356[0m 2021-08-05T10:29:43.593Z DEBUG modem << [00:04:00.447,692] [1;31m<err> modem_module: modem_info_params_get, error: -11[0m 2021-08-05T10:29:43.595Z DEBUG modem << [00:04:00.455,200] [0m<inf> event_manager: MODEM_EVT_MODEM_DYNAMIC_DATA_NOT_READY[0m 2021-08-05T10:29:43.617Z DEBUG modem << [00:04:00.470,977] [1;31m<err> modem_info_params: Link data not obtained: 9 -134[0m 2021-08-05T10:29:43.619Z DEBUG modem << [00:04:00.483,032] [1;31m<err> modem_info_params: Link data not obtained: 5 -22[0m 2021-08-05T10:29:43.631Z DEBUG modem << [00:04:00.493,194] [1;31m<err> modem_info_params: Link data not obtained: 8 -22[0m 2021-08-05T10:29:43.636Z DEBUG modem << [00:04:00.503,143] [1;31m<err> modem_info_params: Link data not obtained: 3 -22[0m 2021-08-05T10:29:43.654Z DEBUG modem << [00:04:00.519,775] [1;31m<err> modem_info_params: Link data not obtained: 21 -134[0m 2021-08-05T10:29:43.687Z DEBUG modem << [00:04:00.529,418] [1;31m<err> modem_info_params: Link data not obtained: 20 -22[0m 2021-08-05T10:29:43.689Z DEBUG modem << [00:04:00.536,926] [1;31m<err> modem_info_params: Network data not obtained: -356[0m 2021-08-05T10:29:43.690Z DEBUG modem << [00:04:00.544,616] [1;31m<err> modem_module: modem_info_params_get, error: -11[0m 2021-08-05T10:29:43.690Z DEBUG modem << [00:04:00.552,093] [0m<inf> event_manager: MODEM_EVT_BATTERY_DATA_NOT_READY[0m 2021-08-05T10:29:45.531Z DEBUG modem << %CESQ: 54,2,16,2 2021-08-05T10:29:48.089Z DEBUG modem << %CESQ: 54,2,10,1 2021-08-05T10:29:50.651Z DEBUG modem << %CESQ: 54,2,15,2 2021-08-05T10:29:54.624Z DEBUG modem << [00:04:11.482,543] [0m<inf> event_manager: GPS_EVT_TIMEOUT[0m 2021-08-05T10:29:54.626Z DEBUG modem << [00:04:11.488,708] [0m<inf> event_manager: GPS_EVT_INACTIVE[0m 2021-08-05T10:29:54.630Z DEBUG modem << [00:04:11.494,812] [0m<inf> event_manager: DATA_EVT_DATA_READY[0m
Hi again, I am not entirely sure this is related, but looking at the coverage list, there is no LTE-M/NB-IoT in India at the moment: https://ibasis.com/solutions/iot-connectivity/network-coverage/ The best option would be to procure a card from one of the local operators: https://www.gsma.com/iot/deployment-map/#AR
Kind regards,
iBasis Tech support