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Working from india, I am not able to activate iBASIS sim card that came with nordic91 thingy. There was an error submitting your user information. This SIM cannot be activated.

iBasis SIM card activation

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  • 40411
    A Nordic Semiconductor product with this device id and ownership code could not be found. The device id you entered matches the format for a Nordic Semiconductor product, but the device id and/or ownership code cannot be found in our system. Compare the values you entered with what is printed on your product's label (for devices with IMEI printed on the label, the device id will be nrf-[IMEI], e.g., nrf-123456789012345). If you submitted the correct values, please contact Nordic Semiconductor Tech Support for further assistance.
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