Wireshark hangs on "Initializing external capture plugins"

[LMS1]

Wireshark hangs on "Initializing external capture plugins" after installing the nRF Sniffer for Blluetooth LE capture tool. What may be the cause of such problem?

[Øyvind]

Hello, 

Can you please provide more information on what the issue is? What OS are you on? What version of Wireshark are you using? 

Thanks!
Kind regards,

Øyvind

[LMS1]

Before installation of nRF Sniffer for Blluetooth LE capture tool, Wireshark was starting OK, after, it hangs on startup, showing message "Initializing external capture plugins". OS is Windows 10. Wireshark version is 3.4.7 (win64).

[Øyvind]

What version of Python version are you using? Are you following the steps provided in our Infocenter for nRF Sniffer for BLE? Have you verified that you are able to run the tool correctly from Command Line?

[LMS1]

I am using Python 3.9.6. I am following the guide from infocenter for nRF Sniffer for BLE. I am not sure what do you mean by "run the tool correctly from Command Line". If you mean "nrf_sniffer_ble.bat --extcap-interfaces" then yes. Output matched example from guide.

[Øyvind]

Just tested the guide here as well, with no issues. What happens if you choose "Run as administrator"? If I do not do this, I get several questions on allowing Wireshark to make changes to my device. Could this be the issue on you side?