Gateway android application reconnecting unsuccessful

[GhalibJanjua]

Hi, 

I'm using nrf gateway application in android and it is not able to connect to nrf cloud. I have reinstalled it but still the it say 'Gateway connecting...'. Please let me know how to resolve this issue.

Many thanks and kind regards

Ghalib 

[GhalibJanjua]

Hi Torbjorn,

Many thanks for your reply. I am able to resolve the issue by deleting & recreating nrfcloud login. My Android device is working fine now as previously. A solution I won't prefer but worked for the problem.

Kind regards,

Ghalib

[ovrebekk]

Hi Ghalib

Good to hear you found a solution, even if it's not the best one. 

Please let us know if the problem happens again. 

Best regards
Torbjørn