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nRF Connect for Desktop Programmer V2.2.0 and Heart Rate Monitor Demo

I have connected a nRF5340 DK board which the Programmer can connect to. I then drag the two .hex files for the Heart Rate Monitor demo over to the File Memory Layout window, however the following commands are still grayed out:

  • Erase all
  • Erase & write
  • Save as file
  • Reset
  • Write
  • Read

What am I missing please?

2022-01-24T18:11:10.585Z INFO Application data folder: /Users/alwalker/Library/Application Support/nrfconnect/pc-nrfconnect-programmer
2022-01-24T18:11:10.768Z DEBUG iface: en0
2022-01-24T18:11:10.769Z DEBUG IP4: 
2022-01-24T18:11:10.769Z DEBUG IP6: 
2022-01-24T18:11:10.769Z DEBUG MAC: f4:5c:89:8a:4c:71
2022-01-24T18:11:10.770Z DEBUG Client Id: 5f1d8708c90a91adf6b1603fb7250edf40e5ca2f
2022-01-24T18:11:10.771Z DEBUG Google Analytics for category pc-nrfconnect-programmer has initialized
2022-01-24T18:11:10.858Z DEBUG App pc-nrfconnect-programmer v2.2.0 official
2022-01-24T18:11:10.859Z DEBUG App path: /Users/alwalker/.nrfconnect-apps/node_modules/pc-nrfconnect-programmer
2022-01-24T18:11:10.859Z DEBUG nRFConnect 3.9.3, required by the app is (^3.9.2)
2022-01-24T18:11:10.859Z DEBUG nRFConnect path: /Applications/nRF Connect for Desktop.app/Contents/Resources/app.asar
2022-01-24T18:11:10.859Z DEBUG HomeDir: /Users/alwalker
2022-01-24T18:11:10.859Z DEBUG TmpDir: /var/folders/gt/fzbprb7j48b7rm6dmdcdx2q00000gn/T/
2022-01-24T18:11:21.384Z INFO Using @nordicsemiconductor/nrf-device-lib-js to communicate with target via JLink
2022-01-24T18:11:21.384Z INFO JLink OB firmware version J-Link OB-nRF5340-NordicSemi compiled Jul  2 2021 10:55:25
2022-01-24T18:11:21.384Z DEBUG Sending usage data...
2022-01-24T18:11:21.385Z DEBUG Category: pc-nrfconnect-programmer
2022-01-24T18:11:21.385Z DEBUG Action: Open jlink OB version
2022-01-24T18:11:21.385Z DEBUG Label: J-Link OB-nRF5340-NordicSemi compiled Jul  2 2021 10:55:25
2022-01-24T18:11:21.385Z DEBUG Usage data has not been sent. isSendingUsageData is set to false.
2022-01-24T18:11:21.385Z INFO Device family 
2022-01-24T18:11:21.385Z DEBUG Sending usage data...
2022-01-24T18:11:21.385Z DEBUG Category: pc-nrfconnect-programmer
2022-01-24T18:11:21.385Z DEBUG Action: Open jlink device family
2022-01-24T18:11:21.385Z DEBUG Label: null
2022-01-24T18:11:21.385Z DEBUG Usage data has not been sent. isSendingUsageData is set to false.
2022-01-24T18:11:21.385Z INFO Device version 
2022-01-24T18:11:21.385Z DEBUG Sending usage data...
2022-01-24T18:11:21.385Z DEBUG Category: pc-nrfconnect-programmer
2022-01-24T18:11:21.385Z DEBUG Action: Open jlink device version
2022-01-24T18:11:21.385Z DEBUG Label: null
2022-01-24T18:11:21.386Z DEBUG Usage data has not been sent. isSendingUsageData is set to false.
2022-01-24T18:11:21.386Z INFO Board version PCA10095
2022-01-24T18:11:21.386Z DEBUG Sending usage data...
2022-01-24T18:11:21.386Z DEBUG Category: pc-nrfconnect-programmer
2022-01-24T18:11:21.386Z DEBUG Action: Open jlink device board version
2022-01-24T18:11:21.386Z DEBUG Label: PCA10095
2022-01-24T18:11:21.386Z DEBUG Usage data has not been sent. isSendingUsageData is set to false.
2022-01-24T18:11:21.387Z DEBUG Sending usage data...
2022-01-24T18:11:21.387Z DEBUG Category: pc-nrfconnect-programmer
2022-01-24T18:11:21.387Z DEBUG Action: Open device
2022-01-24T18:11:21.387Z DEBUG Label: jlink
2022-01-24T18:11:21.387Z DEBUG Usage data has not been sent. isSendingUsageData is set to false.
2022-01-24T18:11:53.159Z INFO Parsing HEX file:  /Users/alwalker/Desktop/Peripheral_Heart_Rate_nRF5340_DK/peripheral_hr.hex
2022-01-24T18:11:53.173Z INFO File was last modified at  02/12/2020, 09:36:50
2022-01-24T18:11:53.224Z INFO Update files regions according to NRFDL_DEVICE_CORE_APPLICATION core
2022-01-24T18:11:53.224Z INFO Parse memory regions for file
2022-01-24T18:11:53.241Z INFO Parsing HEX file:  /Users/alwalker/Desktop/Peripheral_Heart_Rate_nRF5340_DK/hci_open_amp.hex
2022-01-24T18:11:53.241Z INFO File was last modified at  02/12/2020, 09:36:52
2022-01-24T18:11:53.326Z INFO Update files regions according to NRFDL_DEVICE_CORE_APPLICATION core
2022-01-24T18:11:53.326Z INFO Parse memory regions for file
2022-01-24T18:11:53.326Z INFO Update files regions according to NRFDL_DEVICE_CORE_NETWORK core
2022-01-24T18:11:53.326Z INFO Parse memory regions for file

# nRFConnect System Report - 2022-01-25T07-26-56.445Z

- System: Apple Inc. MacBookPro12,1
- BIOS: Apple Inc. 428.60.3.0.0
- CPU: 1 x IntelRegistered CoreTm i7-5557U 3.1 GHz 4 cores (2 physical)
- Memory: 425.4 MB free of 16 GB total
- Filesystem: /dev/disk1s5 (APFS) 931.6 GB 2.2% used

- OS: Mac OS X (10.15.7) darwin x64

- Versions
- kernel: 19.6.0
- git: 2.24.3
- node: 14.16.0
- python: 2.7.16
- python3: 3.8.2
- nrfjprog: 10.15.1
- jlink: 7.58b

- Connected devices:
- 001050072527 PCA10095: /dev/tty.usbmodem0010500725271, /dev/tty.usbmodem0010500725273

- Current device:
- name: nRF5340 DK
- serialNumber: 001050072527
- cores: 2
- website: www.nordicsemi.com/.../nRF5340-DK

Parents
  • Hello!

    There is a known issue with the newest version of the programmer app and the nRF53. This will be fixed in a future update of the app.

    Meanwhile you should be able to program your DK if you roll back to nRF Connect 3.7 and Programmer v1.4.11 following these steps:

    1. Download the latest 3.7 version of nRF Connect for Desktop from https://www.nordicsemi.com/Products/Development-tools/nRF-Connect-for-desktop/Download?lang=en#infotabs (for macOS this is 3.7.2).
    2. After starting nRF Connect for Desktop 3.7 a prompt will come up about an available upgrade. Click “No” on this.
    3. In the Settings, click on “Add source”, enter the URL http://developer.nordicsemi.com/.pc-tools/nrfconnect-apps/3.7-apps/apps.json and click “Add”.
    4. Back in the list of all apps, all apps should show up twice now, one with “official” below them and one with “3.7 compatible apps” below them. If you want to hide the incompatible versions, click on “Filter” and deselect “Official”.
    5. Install the apps you need in the old versions and use them.

    Best regards,

    Einar

  • Thanks very much Einar, I was able to follow your instructions fully and the board does now appear to be programmed based on doing a memory read.

    Per the instructions, I've pressed the reset button on the board and the green LED5 pulses periodically. No other LEDs illuminate.

    However when I start the latest version of nRF Toolbox just downloaded from the iOS App Store on either my 1st gen iPad Pro or iPhone 12 mini, when I try to connect via Bluetooth, no entries appear.

    All that is displayed is 

    SCANNING...

    Am I missing something please?

  • There's definitely something not right!

    The terminal window continuously scrolls with the same block:

    *** Booting Zephyr OS build v2.4.0-ncs1-1706-ga89f951e1eb8  ***

    [00:00:00.005,737] <err> os: ***** BUS FAULT *****

    [00:00:00.005,737] <err> os:   Precise data bus error

    [00:00:00.005,737] <err> os:   BFAR Address: 0x20070000

    [00:00:00.005,737] <err> os: r0/a1:  0x21001820  r1/a2:  0x00000001  r2/a3:  0x00000001

    [00:00:00.005,767] <err> os: r3/a4:  0x20070000 r12/ip:  0x2100041c r14/lr:  0x01021cab

    [00:00:00.005,767] <err> os:  xpsr:  0x69000000

    [00:00:00.005,767] <err> os: Faulting instruction address (r15/pc): 0x0101d166

    [00:00:00.005,767] <err> os: >>> ZEPHYR FATAL ERROR 0: CPU exception on CPU 0

    [00:00:00.005,767] <err> os: Current thread: 0x21001b30 (unknown)

    *** Booting Zephyr OS build v2.4.0-ncs1-1706-ga89f951e1eb8  ***

  • Oh, that doesn't look good

    Could you try to compile and flash the Heart Rate Monitor Demo in VS Code, and see if you still get these errors?

    -Einar

  • Hi Einar,

    Thank you for your reply, I can't find the source code files for the Heart Rate Monitor online, just a link for the folder with the two .hex files

                                          Peripheral_Heart_Rate_nRF5340_DK.zip                                     

    Do you have a URL for the application project please?

  • I also saw something about an issue with macOS where the data packets over USB were getting truncated, but I can't immediately find it. Could this be the problem please?

  • https://devzone.nordicsemi.com/nordic/nordic-blog/b/blog/posts/nrf-connect-v10-release#osxissue

    https://wiki.segger.com/J-Link_OB

    Workaround 2

    If MSD and VCOM are not needed at the same time, it is possible to disable the MSD component on the J-Link, freeing 2 EPs so that these ones can be used for VCOM to support 512 byte packets. In order to disable the MSD component, please do the following:

    • Connect the J-Link-OB to your PC
    • Start J-Link Commander
    • execute the following command (without quotes): "MSDDisable"
    • Quit J-Link Commander
    • Power-cycle J-Link-OB

    To re-enable the MSD component, please perform the same procedure as above but use the "MSDEnable" command instead.

    This is what I get when I open JLinkConfig, it's not obvious how to follow the workaround instructions:

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