Programmer v2.3.1

[DPJONES]

Hi 

This is the first time I have tried to use the nrf52840 dongle and  the programmer v2.3.1, it can see the dongle( com10), but as soon as I select Device tis is the response I get from the log?

11:53:01.172

Using @nordicsemiconductor/nrf-device-lib-js to communicate with target via USB SDFU protocol

11:53:02.277

Error when fetching device versions: readFwInfo error

Can Anyone help please

Regards

David

[Simonr]

Okay, can you explain what exactly you mean by the computer slowing down when using the DK? And does the DK work as intended or not?

There was a similar error in older nRFConnect versions (v3.8.0) with the same readFWinfo error, but we haven't seen this issue with the latest versions, but I guess you can try the workaround(s) described here: https://devzone.nordicsemi.com/f/nordic-q-a/81989/error-when-fetching-device-versions-readfwinfo-error/340278#340278 

Best regards,

Simon

[DPJONES]

Hi Simon

Since the Jlink update the computer no longer slows down when using the nRF52840DK and also this Dev board works fine.

I will try the workaround and let you know

Kind Regards

David

[DPJONES]

Hi Simon

I followed all of the instructions but all I get when I try to run the programmer (please see attached)

Kind Regards

David