Programmer v2.3.1

[DPJONES]

Hi 

This is the first time I have tried to use the nrf52840 dongle and  the programmer v2.3.1, it can see the dongle( com10), but as soon as I select Device tis is the response I get from the log?

11:53:01.172

Using @nordicsemiconductor/nrf-device-lib-js to communicate with target via USB SDFU protocol

11:53:02.277

Error when fetching device versions: readFwInfo error

Can Anyone help please

Regards

David

[Simonr]

Hi

It seems like you verified one of your answers. After doing so I won't get updates of when you upload new replies. Did you solve your issue and don't need further assistance or was this an accident and I should reopen it?

As for the problem with the computer, thank you for confirming, then it shouldn't be necessary to test nrfjprog with the Dongles, as they seem to work correctly on other computers. Then I don't have too much to suggest other than uninstalling nRFConnect altogether. And make sure you make sure the folder in C:\Users\___\AppData\Roaming\nrfconnect is empty or non-existent before reinstalling. I have also asked internally and can update you if I get any more suggestions.

Best regards,

Simon