Tenant already has SIM ... registered.

[Jing]

The iBASIS sim card came with Thingy:91 does not work. Got the replacement card today. However, I cannot finish the nRF cloud reg process. The new error message said 

Tenant "7e751fa1-63b9-47d0-895b-b7ba0f16c6c9" already has SIM "89310806XXXXXXXXX" registered.

Any suggestion?

Thanks,

 

[Jing]

I think the sim might have registered in the 1st session, but it was not provisioned. Is there any way I can clean the registration and re-do the activation? thanks,

[Jing]

I emailed Iuliana Bigu and re-activated the sim card. 

[Øyvind]

Great! Thanks for clarifying!