Trying to get to Thingy91 first light...

Hello,

I will start by saying that I am using an M1-based Mac for this.  I believe I have loaded the correct x86 versions of things (like JLINK).  I have nRFConnect 3.10.0 desktop and have installed the 1.9.1 SDK.

I am going through the getting started guide to update the modem on the Thingy.  I have completed step 3 by supposedly successfully loading the bridge software onto the 5xxx part.  I turn off the Thingy by the switch, hold down the button (S3) and power it back on.   During this time it disappears from the Programmer application.  I clear the files, add the 9160 zip file, and click write.

It brings up a dialog asking to confirm the operation, I hit the Write button.  The dialog proceeds to say "Starting..." and seems to hang like that forever (more than 10 minutes).   In the background window showing the log, in red I see the line:  Modem DFU does not start due to missing serialNumber

This is literally my first experience with Nordic parts and tools.

Suggestions?

Thank you!

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