Problem connecting LTE with SLM app using IBASIS eSIM

Hi, 

I have 2 boards, one with monogoto esim and one with ibasis esim when I try with monogoto everything is working fine

2022-04-28T08:13:30.908Z INFO Modem port is opened
2022-04-28T08:14:03.440Z DEBUG modem << Ready
2022-04-28T08:14:06.052Z DEBUG modem << Ready
2022-04-28T08:14:06.332Z DEBUG modem << OK
2022-04-28T08:14:06.342Z DEBUG modem << +CFUN: 0
2022-04-28T08:14:06.355Z DEBUG modem << OK
2022-04-28T08:14:06.357Z DEBUG modem << OK
2022-04-28T08:14:07.444Z DEBUG modem << Ready
2022-04-28T08:14:07.723Z DEBUG modem << OK
2022-04-28T08:14:07.728Z DEBUG modem << OK
2022-04-28T08:14:07.734Z DEBUG modem << OK
2022-04-28T08:14:15.520Z DEBUG modem >> AT+CFUN?
2022-04-28T08:14:15.534Z DEBUG modem << +CFUN: 0
2022-04-28T08:14:15.543Z DEBUG modem << OK
2022-04-28T08:14:18.838Z DEBUG modem >> AT+CFUN=1
2022-04-28T08:14:18.886Z DEBUG modem << OK
2022-04-28T08:14:20.900Z DEBUG modem >> AT+CFUN?
2022-04-28T08:14:20.909Z DEBUG modem << +CFUN: 1
2022-04-28T08:14:20.919Z DEBUG modem << OK
2022-04-28T08:14:20.923Z DEBUG modem >> AT+CGSN=1
2022-04-28T08:14:20.929Z DEBUG modem << +CGSN: "350916060695783"
2022-04-28T08:14:20.935Z DEBUG modem << OK
2022-04-28T08:14:20.938Z DEBUG modem >> AT+CGMI
2022-04-28T08:14:20.945Z DEBUG modem << Nordic Semiconductor ASA
2022-04-28T08:14:20.946Z DEBUG modem << OK
2022-04-28T08:14:20.952Z DEBUG modem >> AT+CGMM
2022-04-28T08:14:20.957Z DEBUG modem << nRF9160-SICA
2022-04-28T08:14:20.960Z DEBUG modem << 
2022-04-28T08:14:20.961Z DEBUG modem << OK
2022-04-28T08:14:20.966Z DEBUG modem >> AT+CGMR
2022-04-28T08:14:20.973Z DEBUG modem << mfw_nrf9160_1.3.1
2022-04-28T08:14:20.975Z DEBUG modem << OK
2022-04-28T08:14:20.976Z INFO Nordic Semiconductor ASA nRF9160-SICA [mfw_nrf9160_1.3.1] SerNr: 350916060695783
2022-04-28T08:14:20.978Z DEBUG modem >> AT+CEMODE?
2022-04-28T08:14:20.985Z DEBUG modem << +CEMODE: 2
2022-04-28T08:14:20.987Z DEBUG modem << OK
2022-04-28T08:14:20.993Z DEBUG modem >> AT%XCBAND=?
2022-04-28T08:14:21.002Z DEBUG modem << %XCBAND: (1,2,3,4,5,8,12,13,18,19,20,25,26,28,66)
2022-04-28T08:14:21.007Z DEBUG modem << OK
2022-04-28T08:14:21.019Z DEBUG modem >> AT+CMEE?
2022-04-28T08:14:21.025Z DEBUG modem << +CMEE: 0
2022-04-28T08:14:21.027Z DEBUG modem << OK
2022-04-28T08:14:21.030Z DEBUG modem >> AT+CMEE=1
2022-04-28T08:14:21.038Z DEBUG modem << OK
2022-04-28T08:14:21.043Z DEBUG modem >> AT+CNEC?
2022-04-28T08:14:21.055Z DEBUG modem << +CNEC: 0
2022-04-28T08:14:21.062Z DEBUG modem << OK
2022-04-28T08:14:21.069Z DEBUG modem >> AT+CNEC=24
2022-04-28T08:14:21.075Z DEBUG modem << OK
2022-04-28T08:14:21.077Z DEBUG modem >> AT+CGEREP?
2022-04-28T08:14:21.086Z DEBUG modem << +CGEREP: 0,0
2022-04-28T08:14:21.088Z DEBUG modem << OK
2022-04-28T08:14:21.091Z DEBUG modem >> AT+CGDCONT?
2022-04-28T08:14:21.096Z DEBUG modem << OK
2022-04-28T08:14:21.101Z DEBUG modem >> AT+CGACT?
2022-04-28T08:14:21.106Z DEBUG modem << OK
2022-04-28T08:14:21.108Z DEBUG modem >> AT+CGEREP=1
2022-04-28T08:14:21.112Z DEBUG modem << OK
2022-04-28T08:14:21.118Z DEBUG modem >> AT+CIND=1,1,1
2022-04-28T08:14:21.122Z DEBUG modem << OK
2022-04-28T08:14:21.125Z DEBUG modem >> AT+CEREG=5
2022-04-28T08:14:21.128Z DEBUG modem << OK
2022-04-28T08:14:21.130Z DEBUG modem >> AT+CEREG?
2022-04-28T08:14:21.136Z DEBUG modem << +CEREG: 5,4
2022-04-28T08:14:21.138Z DEBUG modem << OK
2022-04-28T08:14:21.144Z DEBUG modem >> AT%CESQ=1
2022-04-28T08:14:21.152Z DEBUG modem << OK
2022-04-28T08:14:21.155Z DEBUG modem >> AT+CESQ
2022-04-28T08:14:21.162Z DEBUG modem << +CESQ: 99,99,255,255,255,255
2022-04-28T08:14:21.170Z DEBUG modem << OK
2022-04-28T08:14:21.177Z DEBUG modem >> AT%XSIM=1
2022-04-28T08:14:21.186Z DEBUG modem << OK
2022-04-28T08:14:21.189Z DEBUG modem >> AT%XSIM?
2022-04-28T08:14:21.194Z DEBUG modem << %XSIM: 1
2022-04-28T08:14:21.196Z DEBUG modem << OK
2022-04-28T08:14:21.206Z DEBUG modem >> AT+CPIN?
2022-04-28T08:14:21.210Z DEBUG modem << +CPIN: READY
2022-04-28T08:14:21.212Z DEBUG modem << 
2022-04-28T08:14:21.212Z DEBUG modem << OK
2022-04-28T08:14:21.221Z DEBUG modem >> AT+CPINR="SIM PIN"
2022-04-28T08:14:21.236Z DEBUG modem << +CPINR: "SIM PIN",3
2022-04-28T08:14:21.237Z DEBUG modem << OK
2022-04-28T08:14:21.241Z DEBUG modem >> AT+CIMI
2022-04-28T08:14:21.246Z DEBUG modem << 240075817733750
2022-04-28T08:14:21.253Z DEBUG modem << OK
2022-04-28T08:14:21.255Z INFO IMSIdentity: 240075817733750
2022-04-28T08:14:26.475Z DEBUG modem << %CESQ: 11,0,2,0
2022-04-28T08:14:26.491Z DEBUG modem << +CEREG: 2,"4BD3","00FA0A01",7
2022-04-28T08:14:26.760Z DEBUG modem << %CESQ: 12,0,7,1
2022-04-28T08:14:28.517Z DEBUG modem << +CGEV: ME PDN ACT 0,0
2022-04-28T08:14:28.525Z DEBUG modem << +CNEC_ESM: 50,0
2022-04-28T08:14:28.527Z DEBUG modem << +CEREG: 5,"4BD3","00FA0A01",7,,,"00001010","00000000"
2022-04-28T08:14:28.530Z DEBUG modem >> AT+CGDCONT?
2022-04-28T08:14:28.536Z DEBUG modem << +CIND: "service",1
2022-04-28T08:14:28.537Z DEBUG modem << +CIND: "roam",1
2022-04-28T08:14:28.539Z DEBUG modem << 
2022-04-28T08:14:28.541Z DEBUG modem << +CGDCONT: 0,"IP","data.mono","10.140.182.99",0,0
2022-04-28T08:14:28.542Z DEBUG modem << OK
2022-04-28T08:14:28.545Z DEBUG modem >> AT+COPS=3,2
2022-04-28T08:14:28.554Z DEBUG modem << OK
2022-04-28T08:14:28.558Z DEBUG modem >> AT+CGACT?
2022-04-28T08:14:28.563Z DEBUG modem << +CGACT: 0,1
2022-04-28T08:14:28.564Z DEBUG modem << OK
2022-04-28T08:14:28.572Z DEBUG modem >> AT+COPS?
2022-04-28T08:14:28.578Z DEBUG modem << +COPS: 0,2,"42501",7
2022-04-28T08:14:28.580Z DEBUG modem << 
2022-04-28T08:14:28.584Z DEBUG modem << OK
2022-04-28T08:14:28.598Z DEBUG modem >> AT%XCBAND
2022-04-28T08:14:28.604Z DEBUG modem << %XCBAND: 3
2022-04-28T08:14:28.607Z DEBUG modem << OK
2022-04-28T08:14:28.612Z DEBUG modem >> AT+CGDCONT?
2022-04-28T08:14:28.619Z DEBUG modem << +CGDCONT: 0,"IP","data.mono","10.140.182.99",0,0
2022-04-28T08:14:28.623Z DEBUG modem << OK
2022-04-28T08:14:28.627Z DEBUG modem >> AT+CGACT?
2022-04-28T08:14:28.636Z DEBUG modem << +CGACT: 0,1
2022-04-28T08:14:28.637Z DEBUG modem << OK
2022-04-28T08:14:42.685Z DEBUG modem << %CESQ: 9,0,2,0
2022-04-28T08:14:56.174Z DEBUG modem << %CESQ: 12,0,7,1
2022-04-28T08:14:59.797Z DEBUG modem << %CESQ: 10,0,2,0
2022-04-28T08:15:22.248Z DEBUG modem << %CESQ: 11,0,7,1
2022-04-28T08:15:27.376Z DEBUG modem >> AT%XSYSTEMMODE?
2022-04-28T08:15:27.385Z DEBUG modem << %XSYSTEMMODE: 1,0,1,0
2022-04-28T08:15:27.386Z DEBUG modem << OK
2022-04-28T08:15:30.822Z DEBUG modem << %CESQ: 10,0,2,0
2022-04-28T08:15:36.736Z DEBUG modem >> AT%XAPNSTATUS?
2022-04-28T08:15:36.751Z DEBUG modem << %XAPNSTATUS: 
2022-04-28T08:15:36.752Z DEBUG modem << OK
2022-04-28T08:15:50.797Z DEBUG modem << %CESQ: 255,0,255,0
2022-04-28T08:15:52.874Z DEBUG modem >> AT#XNRFCLOUD?
2022-04-28T08:15:52.884Z DEBUG modem << #XNRFCLOUD: 0,0,16842753,"50345835-3035-442f-8061-280ed66f1203"
2022-04-28T08:15:52.886Z DEBUG modem << OK
2022-04-28T08:16:06.993Z DEBUG modem >> AT#XNRFCLOUD=1
2022-04-28T08:16:06.999Z DEBUG modem << OK
2022-04-28T08:16:07.113Z DEBUG modem << %CESQ: 10,0,3,0
2022-04-28T08:16:26.644Z DEBUG modem << #XNRFCLOUD: 1,0
2022-04-28T08:16:32.064Z DEBUG modem >> AT#XNRFCLOUD?
2022-04-28T08:16:32.074Z DEBUG modem << #XNRFCLOUD: 1,0,16842753,"50345835-3035-442f-8061-280ed66f1203"
2022-04-28T08:16:32.075Z DEBUG modem << OK
2022-04-28T08:17:49.216Z DEBUG modem << %CESQ: 255,0,255,0

when I try with ibasis esim i can't get registered

2022-04-28T08:21:14.987Z INFO Modem port is opened
2022-04-28T08:21:21.725Z DEBUG modem << Ready
2022-04-28T08:21:25.382Z DEBUG modem << Ready
2022-04-28T08:21:25.668Z DEBUG modem << OK
2022-04-28T08:21:25.679Z DEBUG modem << +CFUN: 0
2022-04-28T08:21:25.688Z DEBUG modem << OK
2022-04-28T08:21:25.691Z DEBUG modem << OK
2022-04-28T08:21:26.764Z DEBUG modem << Ready
2022-04-28T08:21:27.051Z DEBUG modem << OK
2022-04-28T08:21:27.056Z DEBUG modem << OK
2022-04-28T08:21:27.063Z DEBUG modem << OK
2022-04-28T08:22:55.798Z DEBUG modem >> AT+CFUN?
2022-04-28T08:22:55.811Z DEBUG modem << +CFUN: 0
2022-04-28T08:22:55.817Z DEBUG modem << OK
2022-04-28T08:22:59.485Z DEBUG modem >> AT+CFUN=1
2022-04-28T08:22:59.527Z DEBUG modem << OK
2022-04-28T08:23:00.679Z DEBUG modem >> AT+CFUN?
2022-04-28T08:23:00.684Z DEBUG modem << +CFUN: 1
2022-04-28T08:23:00.691Z DEBUG modem << OK
2022-04-28T08:23:00.692Z DEBUG modem >> AT+CGSN=1
2022-04-28T08:23:00.701Z DEBUG modem << +CGSN: "350916060695437"
2022-04-28T08:23:00.702Z DEBUG modem << OK
2022-04-28T08:23:00.706Z DEBUG modem >> AT+CGMI
2022-04-28T08:23:00.711Z DEBUG modem << Nordic Semiconductor ASA
2022-04-28T08:23:00.713Z DEBUG modem << 
2022-04-28T08:23:00.713Z DEBUG modem << OK
2022-04-28T08:23:00.718Z DEBUG modem >> AT+CGMM
2022-04-28T08:23:00.723Z DEBUG modem << nRF9160-SICA
2022-04-28T08:23:00.725Z DEBUG modem << 
2022-04-28T08:23:00.726Z DEBUG modem << OK
2022-04-28T08:23:00.729Z DEBUG modem >> AT+CGMR
2022-04-28T08:23:00.734Z DEBUG modem << mfw_nrf9160_1.3.1
2022-04-28T08:23:00.737Z DEBUG modem << OK
2022-04-28T08:23:00.738Z INFO Nordic Semiconductor ASA nRF9160-SICA [mfw_nrf9160_1.3.1] SerNr: 350916060695437
2022-04-28T08:23:00.739Z DEBUG modem >> AT+CEMODE?
2022-04-28T08:23:00.744Z DEBUG modem << +CEMODE: 2
2022-04-28T08:23:00.745Z DEBUG modem << OK
2022-04-28T08:23:00.755Z DEBUG modem >> AT%XCBAND=?
2022-04-28T08:23:00.763Z DEBUG modem << %XCBAND: (1,2,3,4,5,8,12,13,18,19,20,25,26,28,66)
2022-04-28T08:23:00.769Z DEBUG modem << OK
2022-04-28T08:23:00.775Z DEBUG modem >> AT+CMEE?
2022-04-28T08:23:00.780Z DEBUG modem << +CMEE: 0
2022-04-28T08:23:00.787Z DEBUG modem << OK
2022-04-28T08:23:00.792Z DEBUG modem >> AT+CMEE=1
2022-04-28T08:23:00.800Z DEBUG modem << OK
2022-04-28T08:23:00.804Z DEBUG modem >> AT+CNEC?
2022-04-28T08:23:00.811Z DEBUG modem << +CNEC: 0
2022-04-28T08:23:00.817Z DEBUG modem << OK
2022-04-28T08:23:00.820Z DEBUG modem >> AT+CNEC=24
2022-04-28T08:23:00.825Z DEBUG modem << OK
2022-04-28T08:23:00.830Z DEBUG modem >> AT+CGEREP?
2022-04-28T08:23:00.837Z DEBUG modem << +CGEREP: 0,0
2022-04-28T08:23:00.838Z DEBUG modem << OK
2022-04-28T08:23:00.840Z DEBUG modem >> AT+CGDCONT?
2022-04-28T08:23:00.845Z DEBUG modem << OK
2022-04-28T08:23:00.847Z DEBUG modem >> AT+CGACT?
2022-04-28T08:23:00.851Z DEBUG modem << OK
2022-04-28T08:23:00.854Z DEBUG modem >> AT+CGEREP=1
2022-04-28T08:23:00.858Z DEBUG modem << OK
2022-04-28T08:23:00.861Z DEBUG modem >> AT+CIND=1,1,1
2022-04-28T08:23:00.866Z DEBUG modem << OK
2022-04-28T08:23:00.871Z DEBUG modem >> AT+CEREG=5
2022-04-28T08:23:00.875Z DEBUG modem << OK
2022-04-28T08:23:00.877Z DEBUG modem >> AT+CEREG?
2022-04-28T08:23:00.884Z DEBUG modem << +CEREG: 5,4
2022-04-28T08:23:00.885Z DEBUG modem << OK
2022-04-28T08:23:00.893Z DEBUG modem >> AT%CESQ=1
2022-04-28T08:23:00.901Z DEBUG modem << OK
2022-04-28T08:23:00.904Z DEBUG modem >> AT+CESQ
2022-04-28T08:23:00.911Z DEBUG modem << +CESQ: 99,99,255,255,255,255
2022-04-28T08:23:00.912Z DEBUG modem << OK
2022-04-28T08:23:00.920Z DEBUG modem >> AT%XSIM=1
2022-04-28T08:23:00.925Z DEBUG modem << OK
2022-04-28T08:23:00.929Z DEBUG modem >> AT%XSIM?
2022-04-28T08:23:00.933Z DEBUG modem << %XSIM: 1
2022-04-28T08:23:00.935Z DEBUG modem << 
2022-04-28T08:23:00.936Z DEBUG modem << OK
2022-04-28T08:23:00.940Z DEBUG modem >> AT+CPIN?
2022-04-28T08:23:00.944Z DEBUG modem << +CPIN: READY
2022-04-28T08:23:00.946Z DEBUG modem << OK
2022-04-28T08:23:00.953Z DEBUG modem >> AT+CPINR="SIM PIN"
2022-04-28T08:23:00.968Z DEBUG modem << +CPINR: "SIM PIN",3
2022-04-28T08:23:00.969Z DEBUG modem << OK
2022-04-28T08:23:00.973Z DEBUG modem >> AT+CIMI
2022-04-28T08:23:00.977Z DEBUG modem << 204080741041666
2022-04-28T08:23:00.979Z DEBUG modem << 
2022-04-28T08:23:00.979Z DEBUG modem << OK
2022-04-28T08:23:00.979Z INFO IMSIdentity: 204080741041666
2022-04-28T08:24:10.822Z DEBUG modem << %CESQ: 21,1,11,1
2022-04-28T08:24:10.828Z DEBUG modem << +CEREG: 2,"1A37","00048801",7
2022-04-28T08:24:10.920Z DEBUG modem << %CESQ: 25,1,18,2
2022-04-28T08:24:12.123Z DEBUG modem << +CNEC_ESM: 38,0
2022-04-28T08:24:12.127Z DEBUG modem << +CNEC_EMM: 19
2022-04-28T08:24:12.129Z DEBUG modem << +CEREG: 2,"1A37","00048801",7,0,19
2022-04-28T08:24:13.407Z DEBUG modem << %CESQ: 255,0,255,0
2022-04-28T08:24:14.132Z DEBUG modem << %CESQ: 19,0,9,1
2022-04-28T08:24:14.136Z DEBUG modem << +CEREG: 2,"035D","00384B21",7
2022-04-28T08:24:16.048Z DEBUG modem << %CESQ: 21,1,14,2
2022-04-28T08:24:17.446Z DEBUG modem << +CNEC_ESM: 34,0
2022-04-28T08:24:17.451Z DEBUG modem << +CNEC_EMM: 19
2022-04-28T08:24:17.456Z DEBUG modem << +CEREG: 2,"035D","00384B21",7,0,19
2022-04-28T08:24:18.805Z DEBUG modem << %CESQ: 255,0,255,0
2022-04-28T08:24:18.808Z DEBUG modem << +CEREG: 2,"035D","00384B21",7
2022-04-28T08:24:18.882Z DEBUG modem << %CESQ: 22,1,12,1
2022-04-28T08:24:19.160Z DEBUG modem << +CNEC_EMM: 15
2022-04-28T08:24:19.167Z DEBUG modem << +CEREG: 2,"035D","00384B21",7,0,15
2022-04-28T08:24:20.534Z DEBUG modem << %CESQ: 255,0,255,0
2022-04-28T08:24:20.539Z DEBUG modem << +CEREG: 2
2022-04-28T08:24:20.646Z DEBUG modem << %CESQ: 10,0,1,0
2022-04-28T08:24:20.655Z DEBUG modem << +CEREG: 2,"4BD3","00FA0A01",7
2022-04-28T08:24:22.742Z DEBUG modem << %CESQ: 12,0,6,0
2022-04-28T08:24:30.745Z DEBUG modem << +CNEC_EMM: 17
2022-04-28T08:24:30.754Z DEBUG modem << +CEREG: 2,"4BD3","00FA0A01",7,0,17
2022-04-28T08:24:30.808Z DEBUG modem >> AT%XSYSTEMMODE?
2022-04-28T08:24:30.817Z DEBUG modem << %XSYSTEMMODE: 1,0,0,0
2022-04-28T08:24:30.818Z DEBUG modem << OK
2022-04-28T08:24:32.082Z DEBUG modem << %CESQ: 9,0,0,0
2022-04-28T08:24:34.412Z DEBUG modem << %CESQ: 11,0,5,0
2022-04-28T08:24:41.291Z DEBUG modem << %CESQ: 10,0,0,0
2022-04-28T08:24:42.569Z DEBUG modem << +CNEC_ESM: 38,0
2022-04-28T08:24:42.573Z DEBUG modem << +CNEC_EMM: 19
2022-04-28T08:24:42.576Z DEBUG modem << +CEREG: 2,"4BD3","00FA0A01",7,0,19
2022-04-28T08:24:43.515Z DEBUG modem << %CESQ: 10,0,5,0
2022-04-28T08:24:43.894Z DEBUG modem << %CESQ: 255,0,255,0
2022-04-28T08:24:43.901Z DEBUG modem << +CEREG: 2,"4BD3","00FA0A01",7
2022-04-28T08:24:44.209Z DEBUG modem << %CESQ: 9,0,1,0
2022-04-28T08:24:47.314Z DEBUG modem << +CNEC_ESM: 38,0
2022-04-28T08:24:47.319Z DEBUG modem << +CNEC_EMM: 19
2022-04-28T08:24:47.322Z DEBUG modem << +CEREG: 2,"4BD3","00FA0A01",7,0,19
2022-04-28T08:24:48.603Z DEBUG modem << %CESQ: 255,0,255,0
2022-04-28T08:24:48.635Z DEBUG modem << %CESQ: 18,0,9,1
2022-04-28T08:24:48.638Z DEBUG modem << +CEREG: 2
2022-04-28T08:24:48.784Z DEBUG modem << %CESQ: 13,0,5,0
2022-04-28T08:24:50.592Z DEBUG modem >> AT%XAPNSTATUS?
2022-04-28T08:24:50.607Z DEBUG modem << %XAPNSTATUS: 
2022-04-28T08:24:50.608Z DEBUG modem << OK
2022-04-28T08:24:58.080Z DEBUG modem >> AT+CGDCONT?
2022-04-28T08:24:58.095Z DEBUG modem << +CGDCONT: 0,"","","",0,0
2022-04-28T08:24:58.103Z DEBUG modem << OK
2022-04-28T08:25:04.144Z DEBUG modem << %CESQ: 16,0,10,1
2022-04-28T08:25:05.853Z DEBUG modem << %CESQ: 255,0,255,0
2022-04-28T08:25:05.943Z DEBUG modem << %CESQ: 25,1,17,2
2022-04-28T08:25:05.950Z DEBUG modem << +CEREG: 2,"1A37","00048801",7
2022-04-28T08:25:07.387Z DEBUG modem << +CNEC_ESM: 38,0
2022-04-28T08:25:07.392Z DEBUG modem << +CNEC_EMM: 19
2022-04-28T08:25:07.394Z DEBUG modem << +CEREG: 2,"1A37","00048801",7,0,19
2022-04-28T08:25:08.667Z DEBUG modem << %CESQ: 26,1,22,3
2022-04-28T08:25:09.172Z DEBUG modem << %CESQ: 22,1,12,1
2022-04-28T08:25:09.176Z DEBUG modem << +CEREG: 2,"035D","00384B21",7
2022-04-28T08:25:09.264Z DEBUG modem << %CESQ: 22,1,17,2
2022-04-28T08:25:10.597Z DEBUG modem << %CESQ: 22,1,12,1
2022-04-28T08:25:10.718Z DEBUG modem << +CNEC_ESM: 34,0
2022-04-28T08:25:10.721Z DEBUG modem << +CNEC_EMM: 19
2022-04-28T08:25:10.723Z DEBUG modem << +CEREG: 2,"035D","00384B21",7,0,19
2022-04-28T08:25:12.085Z DEBUG modem << %CESQ: 255,0,255,0
2022-04-28T08:25:12.166Z DEBUG modem << %CESQ: 12,0,4,0
2022-04-28T08:25:12.169Z DEBUG modem << +CEREG: 2,"4BD3","00FA0A01",7
2022-04-28T08:25:13.432Z DEBUG modem >> AT%XAPNSTATUS=1,"globaldata.iot"
2022-04-28T08:25:13.440Z DEBUG modem << OK
2022-04-28T08:25:22.410Z DEBUG modem << +CNEC_EMM: 17
2022-04-28T08:25:22.413Z DEBUG modem << +CEREG: 2,"4BD3","00FA0A01",7,0,17
2022-04-28T08:25:23.216Z DEBUG modem >> AT+CGDCONT=1,"IP","globaldata.iot"
2022-04-28T08:25:23.223Z DEBUG modem << OK
2022-04-28T08:25:33.016Z DEBUG modem >> AT%XAPNSTATUS?
2022-04-28T08:25:33.023Z DEBUG modem << %XAPNSTATUS: 
2022-04-28T08:25:33.024Z DEBUG modem << OK
2022-04-28T08:25:41.344Z DEBUG modem >> AT+CGDCONT?
2022-04-28T08:25:41.351Z DEBUG modem << +CGDCONT: 0,"","","",0,0
2022-04-28T08:25:41.356Z DEBUG modem << +CGDCONT: 1,"IP","globaldata.iot","",0,0
2022-04-28T08:25:41.359Z DEBUG modem << OK
2022-04-28T08:25:42.818Z DEBUG modem << +CNEC_EMM: 17
2022-04-28T08:25:51.117Z DEBUG modem >> AT#XNRFCLOUD?
2022-04-28T08:25:51.127Z DEBUG modem << #XNRFCLOUD: 0,0,16842753,"50334e33-3135-4964-8003-290e4c5a64c5"
2022-04-28T08:25:51.128Z DEBUG modem << OK
2022-04-28T08:25:56.176Z DEBUG modem << %CESQ: 12,0,9,1
2022-04-28T08:25:56.978Z DEBUG modem << %CESQ: 12,0,4,0
2022-04-28T08:26:03.390Z DEBUG modem << %CESQ: 12,0,9,1
2022-04-28T08:26:03.906Z DEBUG modem << +CNEC_EMM: 17
2022-04-28T08:26:05.065Z DEBUG modem >> AT#XNRFCLOUD=1
2022-04-28T08:26:05.072Z DEBUG modem << OK
2022-04-28T08:26:05.282Z DEBUG modem << %CESQ: 9,0,4,0
2022-04-28T08:26:24.450Z DEBUG modem << +CNEC_EMM: 17
2022-04-28T08:26:25.849Z DEBUG modem << +CEREG: 2,"4BD3","00FA0A03",7
2022-04-28T08:26:36.011Z DEBUG modem << +CNEC_ESM: 38,0
2022-04-28T08:26:36.018Z DEBUG modem << +CNEC_EMM: 19
2022-04-28T08:26:36.021Z DEBUG modem << +CEREG: 2,"4BD3","00FA0A03",7,0,19
2022-04-28T08:26:37.366Z DEBUG modem << %CESQ: 255,0,255,0
2022-04-28T08:26:37.368Z DEBUG modem << +CEREG: 2,"4BD3","00FA0A03",7
2022-04-28T08:26:37.716Z DEBUG modem << %CESQ: 7,0,0,0
2022-04-28T08:26:39.724Z DEBUG modem << +CNEC_ESM: 38,0
2022-04-28T08:26:39.726Z DEBUG modem << +CNEC_EMM: 19
2022-04-28T08:26:39.729Z DEBUG modem << +CEREG: 2,"4BD3","00FA0A03",7,0,19
2022-04-28T08:26:41.125Z DEBUG modem << %CESQ: 255,0,255,0
2022-04-28T08:26:41.334Z DEBUG modem << %CESQ: 15,0,0,0
2022-04-28T08:26:41.336Z DEBUG modem << +CEREG: 2
2022-04-28T08:26:41.425Z DEBUG modem << %CESQ: 27,1,19,2
2022-04-28T08:26:46.546Z DEBUG modem << %CESQ: 21,1,15,2
2022-04-28T08:27:09.827Z DEBUG modem << %CESQ: 255,0,255,0
2022-04-28T08:27:09.837Z DEBUG modem << +CEREG: 2,"035D","00384B21",7
2022-04-28T08:27:09.981Z DEBUG modem << %CESQ: 19,0,13,1
2022-04-28T08:27:11.289Z DEBUG modem << +CNEC_ESM: 34,0
2022-04-28T08:27:11.291Z DEBUG modem << +CNEC_EMM: 19
2022-04-28T08:27:11.293Z DEBUG modem << +CEREG: 2,"035D","00384B21",7,0,19
2022-04-28T08:27:12.648Z DEBUG modem << %CESQ: 255,0,255,0
2022-04-28T08:27:12.745Z DEBUG modem << %CESQ: 15,0,9,1
2022-04-28T08:27:12.754Z DEBUG modem << +CEREG: 2,"1A37","00048801",7
2022-04-28T08:27:12.873Z DEBUG modem << %CESQ: 19,0,16,2
2022-04-28T08:27:14.203Z DEBUG modem << +CNEC_ESM: 38,0
2022-04-28T08:27:14.206Z DEBUG modem << +CNEC_EMM: 19
2022-04-28T08:27:14.208Z DEBUG modem << +CEREG: 2,"1A37","00048801",7,0,19
2022-04-28T08:27:15.076Z DEBUG modem << %CESQ: 22,1,21,3
2022-04-28T08:27:15.489Z DEBUG modem << %CESQ: 255,0,255,0
2022-04-28T08:27:15.516Z DEBUG modem << %CESQ: 8,0,0,0
2022-04-28T08:27:15.521Z DEBUG modem << +CEREG: 2
2022-04-28T08:27:15.986Z DEBUG modem << %CESQ: 22,1,18,2
2022-04-28T08:27:16.239Z DEBUG modem >> AT#XNRFCLOUD?
2022-04-28T08:27:16.254Z DEBUG modem << #XNRFCLOUD: 0,0,16842753,"50334e33-3135-4964-8003-290e4c5a64c5"
2022-04-28T08:27:16.255Z DEBUG modem << OK
2022-04-28T08:27:30.084Z DEBUG modem << %CESQ: 18,0,10,1
2022-04-28T08:27:33.906Z DEBUG modem << %CESQ: 21,1,15,2

I even tried to define the APN but still nothing.

I checked all available errors 

#38: network failure
#19 "ESM failure"
#17 – Network failure
#15 – No suitable cells in tracking area

so it seems maybe related to sim provider or coverage, BUT, when I program asset tracker the ibasis sim was connected and worked

was connected to cloud

sim is registered and working

Any suggestions what I might be missing?

Parents
  • Ok, that is weird. 

    1)How long time ago did you test with the asset tracker v2? Is there still Data Remaining for your SIM card?

    2)How many iBasis SIM cards you have tested with?

    Best regards,

    Charlie 

  • 1) about a month ago, shouldn't be any problem with data

    2) 7 sims

    I have contacted iBasis and still waiting for their answer, with other sim provider same application work perfect so it might be on their end.

    attaching errors if it helps

    Cause #39 "CS service temporarily not available"
    Cause #38 – Network failure
    Cause #34 – Service option temporarily out of order
    Cause #33 – Requested service option not subscribed
    Cause #27 – Missing or unknown APN
    Cause #19 – ESM failure
    Cause #17 – Network failure
    Cause #15 – No suitable cells in tracking area
Reply
  • 1) about a month ago, shouldn't be any problem with data

    2) 7 sims

    I have contacted iBasis and still waiting for their answer, with other sim provider same application work perfect so it might be on their end.

    attaching errors if it helps

    Cause #39 "CS service temporarily not available"
    Cause #38 – Network failure
    Cause #34 – Service option temporarily out of order
    Cause #33 – Requested service option not subscribed
    Cause #27 – Missing or unknown APN
    Cause #19 – ESM failure
    Cause #17 – Network failure
    Cause #15 – No suitable cells in tracking area
Children
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