Samsung Galaxy Tab A8 does not work with nRF Mesh Android App

[Alex Ross]

Hello,

Not sure where to direct this (we can open a GitHub issue but wanted to clear it here first), basically everything works great on our Galaxy Tab S6 Lite (SM-P610), can provision, everything. Same for the iOS version. However on the Samsung Galaxy Tab A8 (SM-X200) can see the device to be provisioned, but fails to provision it after the first steps.

We're using the 833 dev kit with soft device 140.  

Thanks,

Alex

[Roshan Rajaratnam]

Hi could you elaborate on where exactly it fails on the Galaxy tab A8?

[Alex Ross]

This step here. On the firmware side I see it disconnects and the provisioning is aborted. 

[Roshan Rajaratnam]

What version of the app are you using? Are you using the same version on both devices?

[Alex Ross]

3.2.4 on both of the Android tablets.

iOS version is 3.2.0 and also works fine. 

[Roshan Rajaratnam]

Could you provide some logs from the Android studio console? This would help to get an idea what might be wrong.