Unexpected end of JSON Input Error after installing nRFConnect for Desktop 3.11.1

I've just installed a new version of nRFConnect for Desktop, version 3.11.1. When I try to launch Toolchain Manager, I get an error "Unexpected end of JSON Input" error message. How can I fix this. I'm on a very tight development schedule. Thanks in advance.

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  • Hey Edvin, I'm running Windows 11. I did have v3.11.0 running for several months, but when I tried to upgrade, that's when it failed. I've uninstalled and reinstalled several times and still I get the same error message. But it seems the garbage characters in the title bar change everytime, like there is a bad pointer assignment somewhere.

    Regarding the toolchain json file you requested, it doesn't exist anywhere in my User folders. I attached a screenshot of the folder you indiciated. And a screenshot of a search for something close to that file name.

    I did generate a system report. The BLE LE App seems to install and run just fine. But I cannot get toolchain manager to run. BTW, I found some logs related to the latest upgrade attempt. Not much there for me to go on. But maybe it will help you.

    {"level":"info","message":"Checking for update"}
    {"level":"info","message":"Update for version 3.11.1 is not available (latest version: 3.11.1, downgrade is disallowed)."}
    
    [2022-06-03 11:30:06.356] [info] Checking for update
    [2022-06-03 11:30:06.397] [info] Generated new staging user ID: 6596f18b-93eb-516a-8a9e-a62e3cfb286d
    [2022-06-03 11:30:07.138] [info] Found version 3.11.1 (url: nrfconnect-setup-3.11.1-ia32.exe)
    [2022-06-03 11:34:45.339] [info] Checking for update
    [2022-06-03 11:34:46.208] [info] Found version 3.11.1 (url: nrfconnect-setup-3.11.1-ia32.exe)
    [2022-06-03 11:34:48.506] [info] Downloading update from nrfconnect-setup-3.11.1-ia32.exe
    [2022-06-03 11:34:48.512] [info] No cached update info available
    [2022-06-03 11:34:48.513] [info] Download block maps (old: "https://github.com/NordicSemiconductor/pc-nrfconnect-launcher/releases/download/v3.11.0/nrfconnect-setup-3.11.0-ia32.exe.blockmap", new: https://github.com/NordicSemiconductor/pc-nrfconnect-launcher/releases/download/v3.11.1/nrfconnect-setup-3.11.1-ia32.exe.blockmap)
    [2022-06-03 11:34:48.634] [error] Cannot download differentially, fallback to full download: Error: Cannot download "https://github.com/NordicSemiconductor/pc-nrfconnect-launcher/releases/download/v3.11.1/nrfconnect-setup-3.11.1-ia32.exe.blockmap", status 404: 
        at ClientRequest.<anonymous> (C:\Users\crawf\AppData\Local\Programs\nrfconnect\resources\app.asar\node_modules\builder-util-runtime\out\httpExecutor.js:280:26)
        at ClientRequest.emit (events.js:315:20)
        at SimpleURLLoaderWrapper.<anonymous> (electron/js2c/browser_init.js:105:6816)
        at SimpleURLLoaderWrapper.emit (events.js:315:20)
    [2022-06-03 11:44:17.194] [info] New version 3.11.1 has been downloaded to C:\Users\crawf\AppData\Local\nrfconnect-updater\pending\nrfconnect-setup-3.11.1-ia32.exe
    [2022-06-03 11:44:17.215] [info] Install on explicit quitAndInstall
    [2022-06-03 11:44:17.215] [info] Install: isSilent: false, isForceRunAfter: true
    [2022-06-03 11:44:17.606] [info] Update installer has already been triggered. Quitting application.
    
    # nRFConnect System Report - 2022-06-03T16-49-03.450Z
    
    - System:     HP HP Laptop 15-dw3xxx
    - BIOS:       Insyde HPQOEM - 2
    - CPU:        1 x Intel Gen Intel® Core™ i3-1115G4 3 GHz 4 cores (2 physical)
    - Memory:     3.8 GB free of 7.7 GB total
    - Filesystem: C: (NTFS) 237.7 GB 31.8% used
    
    - OS:         Microsoft Windows 11 Home (10.0.22000) Windows ia32
    
    - Versions
        - kernel: 10.0.22000
        - git: 
        - node: 14.16.0
        - python: 
        - python3: 
        - nrf-device-lib-js: 0.4.11
        - nrf-device-lib: 0.11.8
        - nrfjprog DLL: 10.15.4
        - JLink: JLink_V7.58b
    
    - Connected devices:
    

  • Did you find a JSON file that belongs to the toolchain manager? If so, can you please upload a copy of it here? I don't know where it is located in MacOS, but probably close to where the nrfconnect-system-report-2022-06-03T16-49-03.txt was generated.

    BR,

    Edvin

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