nRF Connect for Desktop doesn't show anything

[longger]

I followed the document and downloaded nRF Connect for Desktop in Ubuntu 18.04.5.

Then I changed the permission of nrfconnect-3.11.1-x86_64.appimage to "allow executing files as program", and tried to run it.

But nRF Connect for Desktop didn't show anything as the picture shows above.

How can I fix this?

[longger]

Hi Markus, 

That's ok! Thank you very much! It helps me a lot.

I upgraded my distribution to Ubuntu 20.04.4 LTS, and it worked!

I encountered another problem. I want to use the Programmer app to write a file to my nRF52840 Dongle, but I can't click Write Button.

The message shows "Failed to get the library versions: JLINKARM_DLL_COULD_NOT_BE_OPENED (Origin: "Failed to get module versions.")"

Longger

[bapa]

Hi Guys, 

The solution to upgrade the OS is a rather nuclear option in some situations. This is made all the more of an issue given that running v3.11.0 as a workaround no longer works as v3.11.0 downloads the latest version of each app and these latest versions are now incompatible with v3.11.0.