PPK2 Strange Error message at startup

[Simon00]

Hi there

I have noticed a strange error message at startup of the PPK2

11:23:44.790   Failed to get the library versions: JLINKARM_DLL_NOT_FOUND (Origin: "Failed to get module versions.")

11:23:48.361   Validating firmware for device with s/n EA349DCA72C3

11:23:48.368   Opening device with s/n EA349DCA72C3

Why is it even bothering with the JLINK ARM_DLL_NOT_FOUND ??

I do have a Debug pod... ST-Link connected.

Thanks

Simon

[Simonr]

Hi

Does the PPK2 start up correctly after this or not?

If not: Can you confirm that the PPK2 is connected to the USB DATA/POWER port to your computer? Please check if the USB cable is damaged or faulty by trying another USB cable and another USB port. What version of the Power Profiler app and nRF Connect for desktop app are you running, and are you using Windows, MacOS or Linux? You can also try turning on Verbose Logging so we can take a better look at your log