nRF Connect for Desktop Screen Blank

[mourad]

when I open nrf connect for desktop i got blank page,

and there nothing in the console:

I've installed/am using:

• nRF Connect for Desktop v.3.11.1
• J-Link V7.68b

Also can i download the nrf lte link monitor install manually without passing by nrf connect desktop?

[mourad]

It was the filter:

I should check : official and available 

[wayne roberts]

I had seen this problem.

The solution was (while nrf connect isnt running) -> delete %APPDATA%\nrfconnect directory

or, if there is data you care about in there, like saved captured data or something

then rename nrfconnect in %APPDATA% to something like old_nrfconnect, then you could load previous data from there.

When you start-up nrf connect for desktop again, it will then be in its virgin state, and will regenerate its data files.

Apparently this software could corrupt its data directory, and i hope they could fix it.