Problem in connecting phone with thingy53

[Divya_uni_ulm]

Hello everyone,

I am using Thingy53 device, For the first time when I switched on the device, The LED light blinked twice but since after that it is not blinking also, trying to connect my phone with the device by the device is not discoverable on Bluetooth.

It would be very kind if someone can please provide information about the same or please share the link if there is any demo video for the first time connecting a mobile with device.

Regards,

Divya

[Divya_uni_ulm]

Hello,

Yes, I tried searching the device and following the instruction as shown on the device, but it did not work. Also, I tried to switch off the device and then tried to switch it on, but it did not work and this time the LED was also not blinking. I am not sure what is the problem.

1. Is there any method with which I can confirm that my device is charged or not?
2. Also, is there any possibility to check that my device is ready to connect with Bluetooth?
3. Can you please provide an instruction to connect the device with mobile?
4. Also, can you please provide detailed instructions to update the firmware, as I am not sure even my device is updated with the new firmware or not?

It would be very helpful if you can investigate the matter and provide your support on an urgent basis as my project is on hold due to the issue with the device.

Regards,

Divya