Power profiler is too slow

[mraposo1]

Extremely slow scrolling speed.
Sometimes taking up to 20s to show current voltages. Unusable.
Already downgraded down to version 2.6 of nrfConnect and it still the same.
I looked at all the other cases and tried all the suggestions.
I am using a nrf52832 DK with the piggy backed PPK1.

Can anyone help?
Are we waiting for a update with a fix?

[the-powl]

Same problem here. I tested my PPK1 on my new Win10 machine and the lag is tremendous. In "Data Logger" mode with only 10 samples/second it takes 38 seconds to get the "10 second" view filled up with data. Sometimes I also receive "Corrupt data detected, please check connection to PPK.". I tried several USB ports and different USB cables.

[Simonr]

Hi

We released version 3.5.0 of the power profiler desktop application last week, where I was told a fix for this issue was attempted implemented. Can you upload the logging information with Verbose logging turned on for me, so I can get a better look of what's going on? You can also try to do a "nrfjprog --recover" command on the PPK and then let the Power Profiler application flash the PPK application onto it.

Best regards,
Simon

[the-powl]

It was a fresh install with version 3.5 and also the software asked me to update the firmware on the PPK, which I did. In the meantime I purchased a PPK2 and that works just fine. Not sure if I'll use the PPK1 ever again but when I do, I'll happily provide you with the according logs.